OTG Management

Operations Excellence Intern

OTG Management  •  New York City, NY (Hybrid)  •  3 months ago
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Job Description

Job Title: Operations Excellence Intern
Location: Home Office/ Hybrid
Duration: 10-weeks, June 8th-August 14th, 2026
Compensation: $20 p/h

Who we are
For more than 25 years, On the Go has been bringing fresh energy to airports by blending world class hospitality, award winning dining, and forward-thinking technology. With over 300 unique dining and retail concepts across North America’s busiest airports, we’re passionate about creating exceptional guest experiences—powered by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, celebrate individuality, and foster growth in an exciting, fast-paced environment where everyone can shine.

How we do business
At On the Go, how we work matters just as much as what we do. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide our decisions every day. We’re committed to creating an inclusive, safe, and engaging workplace where integrity, respect, and collaboration lead the way.

Why this job is a big deal!
OTG,you will be Assisting with documentation and organization of operational processes and standards. Supporting tracking of improvement initiatives, action items, and deliverables. Assisting with data cleanup, basic analysis, and preparation of summaries or reports. Supporting process mapping and identification of efficiency opportunities. Assisting with development and updates to the Food Lover’s Guide, including data gathering, organization, and coordination with cross-functional teams. Supporting onsite operational observations and documentation at select airport locations, as appropriate

Who you are…
Passionate about learning, leadership development, and building strong organizational culture through standardization of processes.
Highly organized and love turning information into clear, structured resources.
Excited to help improve OTG’s knowledge food menu.

Equal Opportunity Employer
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

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OTG Management

About OTG Management

OTG is revolutionizing the hospitality industry by pushing the boundaries of excellence. Our Crewmembers work in a first-class organization creating amazing experiences for airport guests. The enthusiasm, creativity and passion for quality embodied by OTG Crewmembers enable OTG to continuously improve the passenger experience.

With more than 350 in-terminal dining and retail locations in 11 airports, OTG and its 5,000+ Crewmembers serve millions of guests each year in dynamic settings across North America.

By joining our team, you’ll discover endless opportunities to explore, learn, and realize your greatest potential in some of the most exciting hospitality environments around. And because our people drive our experiences, we offer some of the best compensation and benefits in the industry.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
New York, New York
Year Founded
1996
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