Job Description

CIAM Specialist / Engineer - Home or Hybrid

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The CIAM Specialist/Engineer will be responsible for designing, implementing, and supporting customer identity solutions across the organization, with a focus on secure, scalable, and compliant access for external users (B2B and B2C).

What You’ll Do

• Design and deliver CIAM solutions for external users
• Implement SSO, OAuth2, OIDC, SAML authentication flows
• Integrate identity into web & mobile applications
• Configure Entra ID / B2C user journeys, policies, and providers
• Support onboarding of new apps & troubleshoot identity issues
• Drive identity projects (customer onboarding, modernization)
• Ensure compliance, security, and audit readiness

What You Bring

• Experience with Microsoft Entra ID & B2C / External ID
• Strong understanding of authentication & API security
• Background in B2B / B2C identity solutions
• Familiarity with IAM concepts (IGA, PAM, lifecycle)

Nice to Have

• Experience in regulated environments (SOX, GxP)
• DevSecOps / cloud / microservices exposure
• Scripting (PowerShell, Python)

What You Need

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here

Are you a current ICON Employee? Please click here to apply