At Dstny, we believe that great work begins with great communication.
As a global leader in hybrid work enablement, we make it easy for SMEs to connect, collaborate, and thrive - wherever work happens.
Our solutions combine true mobility, seamless integrations, and the power of AI to deliver exceptional experiences for both customers and employees.
Whether you’re using your mobile, laptop, desk phone, or our market-leading integrations, Dstny is always accessible through your preferred interface.
Headquartered in Brussels, our team of over 1,000 colleagues spans 8 countries and supports more than 4 million users worldwide.
Join us and be part of a company that’s shaping the future of work, Make Hybrid Work together with Dstny.
As part of our continued growth, we are hiring an Operations Engineer – Analytics to strengthen our platform reliability, observability, and automation capabilities.
As an Operations Engineer, you will play a critical role in ensuring the performance, availability, and continuous improvement of our analytics platforms and supporting infrastructure. You will work closely with engineering, product, and platform teams to operate and evolve highly scalable systems.
This is a hands-on role at the intersection of SRE, DevOps, and platform operations, with strong ownership of system reliability and operational excellence.
Ensure high availability, performance, and reliability of production systems
Monitor systems proactively and respond to incidents with structured problem-solving
Perform root cause analysis (RCA) and drive permanent fixes
Improve and scale monitoring, alerting, and observability frameworks
Support and optimize CI/CD pipelines and release processes
Automate operational workflows, deployments, and system tasks
Maintain clear and structured runbooks, documentation, and incident reports
Collaborate cross-functionally with Engineering, Product, and Security teams
Support security, compliance, and audit requirements
Participate in an on-call rotation to ensure 24/7 service reliability
Continuously identify opportunities to improve system performance and delivery speed
Strong experience with Linux and/or Windows systems administration
Exposure to cloud platforms (AWS and/or Azure)
Experience with containerization and orchestration (Docker, Kubernetes)
Hands-on with observability tools (e.g. Prometheus, Grafana)
Proficiency in scripting (Python, Bash) for automation and troubleshooting
Experience managing databases (e.g. MS SQL, PostgreSQL)
Familiarity with CI/CD pipelines and infrastructure tooling (e.g. GitLab, Ansible)
Strong troubleshooting skills across distributed systems
~3+ years’ experience in Operations, SRE, DevOps, or System Engineering
Proven experience managing production environments at scale
Strong analytical mindset with structured incident management skills
Clear communicator, comfortable working across teams and functions
Ownership mindset with a proactive approach to improvements
Ability to quickly learn new technologies and evaluate trade-offs effectively
Experience working in SaaS or high-availability platforms
Exposure to telecom or real-time communications systems
Familiarity with security and compliance frameworks (e.g. ISO27001, GDPR)
Experience with infrastructure as code (e.g. Terraform)
Understanding of AI-powered tooling or data pipelines
A key role in a fast-growing European tech company
Opportunity to work on high-scale, mission-critical platforms
Collaborative and international environment
Room for growth, learning, and ownership
Competitive salary and benefits package
Dstny is a premier European provider of cloud-based business communications solutions. With more than 3 million users, Dstny simplifies communication for companies, partners, and service providers with interactive tools delivered as-a-service across all formats, including voice, video, and chat. Featuring a mobile-first design and easy integration, Dstny's innovative technology and strong local partnerships allow for delivering exceptional user experiences. Headquartered in Brussels, Dstny has ca. 1000 employees in 7 European countries and an annual revenue of ca. €250 million. Learn more at www.dstny.be
