Sabenza IT

Operations Engineer

Sabenza IT  •  Pretoria, ZA (Onsite)  •  3 months ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description


Ever wanted to be the person who keeps an entire digital workplace running smoothly, from laptops and smartphones to collaboration rooms and next-generation devices?
As an Operations Engineer, you’ll be right at the heart of a global technology platform that powers modern, secure and highly available end-user and workplace services.


This is a hands-on, fast-paced role where no two days look the same, and where your work genuinely keeps people productive.


Requirements


  • Experience with ITIL processes (Incident, Change and Problem management)

  • Resolve ITSM tickets

  • Analyse and resolve problem tickets

  • Experience with VIP and End-user support

  • Plan and execute maintenance tasks (change management)

  • Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)

  • Experience with technical documentation, standard operating procedures and user support guides

  • Experience with Active Directory/EntraID

  • Exposure to device management (SCCM, Workspace One, Microsoft Intune)

  • Exposure to troubleshooting infrastructure, network and integration issues
Sabenza IT

About Sabenza IT

Sabenza iT Recruitment is a Level 2 BBBEE company with more than 23 years of expertise in Information Technology recruitment. Our team comprises 20 recruiters dedicated to providing top-notch services in recruiting for sectors such as SAP, IT Developers, and IT Security, among others. Sabenza iT is proud to be a wholly South African-owned company.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Natal, Cape Town, Gauteng, ZA
Year Founded
2013
Website
sabenzait.co.za
Social Media