Sabenza IT

Operations Engineer

Sabenza IT  •  Pretoria, ZA (Onsite)  •  3 months ago
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Job Description


Ever wanted to be the person who keeps an entire digital workplace running smoothly, from laptops and smartphones to collaboration rooms and next-generation devices?
As an Operations Engineer, you’ll be right at the heart of a global technology platform that powers modern, secure and highly available end-user and workplace services.


This is a hands-on, fast-paced role where no two days look the same, and where your work genuinely keeps people productive.


Requirements


  • Experience with ITIL processes (Incident, Change and Problem management)

  • Resolve ITSM tickets

  • Analyse and resolve problem tickets

  • Experience with VIP and End-user support

  • Plan and execute maintenance tasks (change management)

  • Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)

  • Experience with technical documentation, standard operating procedures and user support guides

  • Experience with Active Directory/EntraID

  • Exposure to device management (SCCM, Workspace One, Microsoft Intune)

  • Exposure to troubleshooting infrastructure, network and integration issues
Sabenza IT

About Sabenza IT

Sabenza iT Recruitment is a Level 2 BBBEE company with more than 23 years of expertise in Information Technology recruitment. Our team comprises 20 recruiters dedicated to providing top-notch services in recruiting for sectors such as SAP, IT Developers, and IT Security, among others. Sabenza iT is proud to be a wholly South African-owned company.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Natal, Cape Town, Gauteng, ZA
Year Founded
2013
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