Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Operations Enablement Manager
Education :
Bachelor’s Degree preferred
Experience:
2 years of management experience
Training delivery and adult learning experience
Mandatory Skills:
Ability to participate and influence project decisions
Highly developed decision-making and problem-solving skills
Strong written and verbal communication skills
Ability to handle multiple assignments, projects and deliverables simultaneously
Ability to work under pressure with flexible hours
Ability to manage in a virtual environment
Proven relationship building
Ability to work cross functionally and think about big picture impacts
AGILE knowledge or certification is a plus
Excel, PPT, Word, OneNote, OneGuide and Medical knowledge
Roles & responsibilities :
Manage 2-5 direct reports and 40+ Enablement staff members
Lead quality performance coaching forums for specific call products
Maintain and adapt to training model needs
Comprehensive business knowledge to apply varying perspectives when developing solutions
Create complex visuals for review by all levels of leadership
Work in a matrix environment and interact or present to all levels of leadership
Excellent written and oral communication skills
Hosts and engages audiences when leading meetings
Location:
Quezon City, Bridgetowne GBF Center 1Philippines
Sagility is the foremost expert in healthcare operations with over 25 years of experience across the entire value chain—upstream, midstream, and downstream. We combine deep domain expertise, tech-led transformation, and trusted collaboration to help healthcare organizations achieve operational excellence and deliver better outcomes.
• 𝐃𝐞𝐞𝐩 𝐃𝐨𝐦𝐚𝐢𝐧 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: We understand healthcare operations like no one else. Our knowledge is embedded in every process, enabling us to create meaningful value for payers, providers, and other stakeholders.
• 𝐓𝐞𝐜𝐡-𝐋𝐞𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Transformation is more than deploying point solutions or isolated AI use cases. We reimagine end-to-end workflows, architecting integrated designs that drive efficiency, scalability, and innovation.
• 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: We build on the trust our clients place in us by fostering a robust ecosystem of partners—including consulting firms, software providers, platform companies, system integrators, and cloud innovators—to deliver comprehensive solutions delivering higher ROI.
At Sagility, we are mastering the art of leading with AI-first mindset that is grounded in compliance powered by the passion of our people to deliver value across the continuum of healthcare operations. With a presence across 5 countries and a strong workforce of nearly 45,000 employees, we bring global scale and expertise to every engagement.
