Job Description

Operations Director

Location: Farnborough / Bordon and surrounding areas

Working pattern: Hybrid, 3 days per week in the office

Salary: Competitive + Benefits

**Candidates applying must be eligible for minimum of UK Security Clearance (SC)**

A Little About Us

Parico is an established technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology.

The Role:

Parico is seeking a strategic and accomplished Operations Director to drive the company’s continued growth and success. As a key member of the Senior Leadership Team, this role is central to powering the operational engine of the business; ensuring efficiency, building high-performing teams and executing strategic initiatives. Working closely with the CEO and senior leaders, you will align company-wide operations and develop processes that keep Parico agile and responsive to customer and market needs.

You will own critical strategic initiatives from concept through execution, serving as both a hands-on operational leader and a trusted advisor. By streamlining processes, strengthening cross-functional collaboration and fostering a culture of continuous improvement, you will help Parico scale its capabilities across the Defence, National Security and broader Public Sector landscape.

What You'll Be Doing:

• Take ownership to successfully deliver strategic business initiatives, from development through successful execution, under the guidance of the Board of Directors

• Develop and improve current processes and optimise organisational procedures for efficiency and productivity across Parico

• Lead and support high-performing teams across the business, ensuring they can operate at pace and successfully deliver outcomes by overseeing and guiding both direct and indirect reports—through regular one-on-one meetings, clear objective setting, holiday and absence management, and team huddles—to foster effective communication and collaboration

• Be able to shape and influence teams and stakeholders to ensure that organisational priorities are realised, surfacing tensions and resolving conflicts when they occur

• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications

• Act as an informed advisor to the Chief Executive Officer, providing clear and rapid analysis of key issues and strategies across the business including our customer landscape, providing situationally aware advice and handling plans for emergent issues.

• Be responsible for ensuring join up across the Parico Senior Leadership Team and that wider inputs into the leadership team issues are well considered, joined up and timely.

• Run and participate in the weekly Senior Leadership Team meetings and both curate a thoughtful agenda as well as deliver on cross cutting actions and outcomes decided on by the leadership team, leading on work streams as and when appropriate to deliver initiatives from concept to completion

• Leverage your professional network to support the identification and pursuit of Defence, National Security and wider Public Sector opportunities for Parico

Our Ideal Candidate:

• Be able to digest a wide range of information at pace; handling both quantitative and qualitative evidence to provide situational relevant and appropriately nuanced recommendations for senior stakeholders

• Actively seeks to build and maintain trust and collaboration across relationships with a wide network of relevant people in the industry, our customers, and within Parico

• Operates with a customer-focused mindset, with the ability to listen, understand needs, and challenge customer thinking constructively, offering innovative and differentiated solutions that deliver added value

• Effective at managing and leveraging relationships and priorities, with strong communication and interpersonal skill

• Prospers under pressure and has the capacity to manage tight deadlines without compromising the quality of work

• Understands the dynamics of a diverse team and knows how to effectively collaborate to achieve common goals

• Adapts their approach to communicate clearly, credibly and positively when engaging different stakeholders, focusing on understanding and earning trust

• Maintains a positive and ‘can do’ approach in difficult situations and over a long period; delivers difficult messages constructively when required

What’s In It For You?

• A high-performance company culture and leadership team that are there to help you to progress your career quickly and thrive with endless opportunities.

• A weekly catered lunch in the office.

• 25 days of paid holiday (plus 8 bank holidays).

• 10 days at full pay for Armed Forces Reservist training.

• Private health insurance provided through AXA PPP and mental health support through our Employee Assistance Program.

• Salary Sacrifice Electric Vehicle car scheme with Octopus Energy

• Discretionary company bonus

• Flexible Life Insurance, with a minimum of 2 x salary and rewards, provided by YuLife.

• Flexible working hours to support life admin as well as being able to work from home.

• Enhanced Private pension contributions, matched up to 5%

• We’re family friendly, with Parico company policies built to support you, in all stages of life.

• If you're relocating to join the team, we'll provide a contribution to help with your costs.

If you are interested in this exciting opportunity and meet the requirements, please submit your application today. At Parico, we believe a diverse workforce is a successful workforce. We actively work to empower balanced teams which represent ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

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