KEY RESPONSIBILITIES:
Timely processing of inward and outward RTGs related transactions including URA, EAPS, UMEME to customer’s accounts as per approved system limits and laid down procedures.
Monitoring all RTGS transactions on hold and unauthorized transactions to ensure timely completion of transaction exceptions.
Accurate authorization of remittance transactions in RTGS, SWIFT and Hot scan to avoid regulatory penalties.
Timely preparation and submission of both internal & regulatory reports to stakeholders as per set frequency ie NPSM, Telecom returns, operational payment statistics, RCSA & contingency returns.
Ensure timely actioning of URA 3rd party agency notices to avoid regulatory fines.
Monitoring instant card printing to ensure timely delivery to branches
Close monitoring of BOU running balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS.
Drive a high performance and career development culture through offering leadership, coaching, mentoring and routine staff performance assessments
Develop and maintain up-to-date procedures and guidelines for processing transactions in the unit and implement initiatives that enhance operational efficiency.
Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
Engage with key stakeholders to devise strategies for improving service and support to business.
Query management and ECRM case closure as per set SLA.
DAILY RESPONSIBILITIES:
Timely processing of inward and outward RTGs related transactions including URA, EAPS, UMEME to customer’s accounts as per approved system limits and laid down procedures.
Accurate authorization of remittance transactions in RTGS, SWIFT and Hot scan to avoid regulatory penalties.
Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
Close monitoring of BOU balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS to avoid regulatory penalties.
Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
Query management and ECRM case closure as per set SLA.
CHALLENGES:
Unreliable processing systems leading to delayed remittance of customer funds.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Particulars
Detail
Specific Field or Qualification
Need Type[1]
Education
Bachelor’s Degree
Quantitative Economics
RQ
Professional Qualifications
-
Master’s Degree
Business Administration
AA
Experience
Total Minimum No of Years’ Experience Required
5
Detail
Area
Minimum No of Years
Need Type[1]
Experience Area 1
Branch banking
2
ES
Experience Area 2
BOU clearing
5
DE
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization.
The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region.
KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
