Operations Coordinator (Remote) – Health & Wellness Clinics | UK-Based Business
Location:
Remote (Must be available during UK hours – GMT)
Engagement:
Part-time, 20–30 hours/week with potential to grow

Our client
, a dynamic and fast-growing UK-based health and wellness business with two busy clinics, is looking for an organized, proactive, and detail-oriented
Operations Coordinator
to support the director and streamline day-to-day operations. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and enjoys creating order, accountability, and efficiency within a team.

Key Responsibilities

In this role, you'll work closely with the owner and wider team to ensure operations run smoothly and systems are consistently improved. Your tasks will include:

• 
  Holding team members accountable to weekly performance metrics via Slack, WhatsApp, and reminders
• 
  Compiling weekly reports on Facebook/Google ad performance and general marketing results
• 
  Uploading video content to YouTube and TikTok with SEO-optimised titles, tags, and descriptions
• 
  Managing and scheduling posts on LinkedIn and coordinating weekly blog email campaigns
• 
  Organizing and triaging the shared email inbox and calendar – prioritizing effectively
• 
  Handling occasional client concerns and overflow calls, and booking follow-up appointments as needed
• 
  Creating and updating Standard Operating Procedures (SOPs) for internal workflows
• 
  Supporting onboarding processes for both new clients and team members
• 
  Managing staff rotas for chiropractors and front desk staff
• 
  Logging clinic expenses and issuing invoices when necessary

Tools You'll Use

• 
  Google Workspace (Docs, Sheets, Calendar)
• 
  Gmail
• 
  Canva
• 
  Zoom
• 
  Meta Business Suite & Google Ads
• 
  Keap CRM / Go High Level

Don’t worry if you’re unfamiliar with a few of these tools – as long as you're resourceful and a quick learner, you’ll be able to pick them up.

Requirements

About You

We’re looking for someone who is:

• 
  A strong and confident communicator, especially in writing
• 
  Able to respectfully but firmly keep the team on track
• 
  Calm under pressure and focused on solutions
• 
  Highly organized, proactive, and thrives on taking initiative
• 
  Genuinely interested in health, wellness, or the healthcare space (a plus, not a must!)

If you're excited by the idea of playing a central role in the operations of a mission-driven healthcare business, and you love making life easier for others while keeping teams accountable, we’d love to hear from you.

Apply now to join a forward-thinking, growing business where your input will truly make a difference.