Job Description

Operations Coordinator - PLMSP

• Location: Brisbane, Australia
• Employment type & Contract term: Fixed-term | Full-time to 29 September 2028
• Work rights: Must have valid Australian work rights. Visa sponsorship is not available.

The Opportunity

The Operations Coordinator plays a key role in coordinating operational services and activities across PLMSP. This is a broad and varied role spanning asset management, knowledge and document management, travel and mobilisation, events and workshops, procurement support, office operations, compliance and continuous improvement.

This role would suit someone who can adapt quickly to changing priorities and is confident stepping into new areas of work. You will be proactive and solutions-focused, able to quickly understand new concepts, use initiative to work through challenges and find practical ways forward. Strong prioritisation skills and the flexibility to move between different operational priorities will be important.

About the Program

The Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor- Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support Program’s (PLMSP) role is to provide the Department of Foreign Affairs and Trade (DFAT) and governments in 9 PICs and Timor-Leste with support to enable workers to access PALM scheme in inclusive ways that maximise the benefits for the workers and national economies while minimising risks from labour mobility participation. Palladium is contracted to deliver PLMSP on behalf of DFAT.

What you will do

The Operations Coordinator will be responsible for:

• Coordinating asset management activities, including asset planning, records, stocktakes, compliance, reporting and continuous improvement.
• Coordinating knowledge and document management, including implementation of the PLMSP Document Management Framework, SharePoint, operational policies and procedures, document control and knowledge sharing.
• Coordinating PLMSP travel support services, providing practical support across the travel lifecycle and working with travellers, approvers, suppliers and service providers to support travel planning, compliance and issue resolution.
• Coordinating operational support for events and workshops, working collaboratively with Event Leads, PLMSP teams, in-country resources and relevant specialist functions.
• Supporting procurement and expenditure processes, supplier and service-provider engagement, office administration and operational services.
• Contributing to operational reporting, training, process improvement and the consistent application of operational processes across Brisbane and country teams.

The successful candidate will bring a practical, proactive and collaborative approach to Operations. They will be highly organised, adaptable and solutions-focused, with the ability to quickly understand new concepts, systems and processes, effectively manage changing and competing priorities, and use initiative and sound judgement to work through operational challenges. They will be a strong communicator who builds effective relationships, take ownership of issues and looks for practical ways to continuously improve how work is delivered.

Due to the nature of the program and the locations in which it operates, occasional reasonable after-hours support may be required to respond to travel disruptions, emergency situations or other urgent operational matters.

What you will bring

Please apply if you can show evidence of:

• Relevant experience in operations, administration, logistics, project or program support or a related field. A relevant qualification may be beneficial but is not essential.
• Demonstrated ability to coordinate activities, processes or services involving multiple priorities and stakeholders.
• Strong organisational, communication and problem-solving skills, with the ability to work independently and collaboratively across culturally diverse teams.
• Confidence using Microsoft 365 applications and the ability to learn and apply new systems, policies and processes.
• Experience in one or more relevant areas, such as procurement, travel, asset management, events, compliance or document management, would be advantageous but is not essential.
• Previous experience working on DFAT-funded, international-development or other government-funded programs would be advantageous but is not essential.

How to apply and what happens next

Please apply online through the Palladium careers website with:

• your CV
• a brief cover letter outlining your suitability in line with the requirements of the position

We are committed to building a diverse, geographically dispersed workforce to maximize our support. We encourage applications from candidates from Pacific Island countries, Timor-Leste, and across Australia.

We strongly encourage people with disability to apply. Disclosing about your disability will not negatively affect your application. Please tell us as much as you feel comfortable for us to work with you about the appropriate adjustments that you might need. If you would like further information or assistance with this, please contact recruitment@plmsp.com.au

Please note: While this role does not involve direct work with children, the successful candidate will still be required to complete a police check and relevant due diligence checks as part of Palladium’s commitment to being a child-safe organisation.

To apply: Click the "Apply Now" button

Closing date: Sunday, 18 October 2026 at 11:59pm AEST

If this opportunity interests you, we encourage you to apply promptly. Please note that only shortlisted applicants will be contacted.

About Palladium

Palladium is a global development and consulting firm, part of the GISI Consulting Group, working alongside some of the world’s leading project management and engineering organisations. We partner with governments, businesses, investors and communities to design and deliver complex programs that create lasting impact. With a presence across more than 90 countries, Palladium offers the opportunity to work on meaningful challenges, alongside talented colleagues, in environments where your work can truly make a difference.

Equity, Diversity & Inclusion

Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability, or you are a neurodivergent individual, or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding

We define Safeguarding as all the actions taken by Palladium to protect our people, communities where we work and our clients from harm, including Sexual Exploitation, Abuse or Sexual Harassment; Child Abuse in any form; Trafficking for sexual exploitation of adults or children and any form of Trafficking of children. We have zero tolerance for all forms of child abuse as well as sexual exploitation, abuse and harassment and zero-tolerance for inaction to prevent, protect against, respond to and report harm. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Our Code of Conduct and Child Safeguarding and Protection against Sexual Exploitation, Abuse and Harassment Guidelines have additional details.