Grand Circle Corporation

Operations Coordinator Italy Ships

Grand Circle Corporation  •  €29k/yr  •  Lazio, IT (Onsite)  •  10 hours ago
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Job Description

Grand Circle Corporation is in business to change the lives of our travelers, employees, and communities in which we work and travel. We’re the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served 1 million travelers since 1958.

Grand Circle is currently seeking candidates for the following position:

1 OPERATIONS COORDINATORS for Italy: Italian-English speaker

Rome Office

Contract CCNL 3rd Level – start 1 year if successful will turn permanent.

28.7K Euro Gross Salary per year, increase based on merit.

Preferable starting date: June 22nd , 2026

The successful candidate will be responsible for handling relations with suppliers, resolving quality issues, planning the activities for the tour groups in Sicily in pursuit of our company’s excellence goals.

Responsibilities:

  • Book all services with local suppliers prior to start of the season (hotels, bus companies, restaurants, local guides, etc.) for all the groups.
  • Contracting with small vendors
  • Coordinating Deviations: cancel/rebook services when deviations
  • Handling administrative tasks such as: preparing all Groups documents, reviewing all Group and Guide travel expenses, collecting, and filing all end of trip documents
  • Quality correspondence and inquiry response with Home Office in the USA
  • Provide sales updates to suppliers on monthly/weekly basis
  • Book and confirm all arrival and departure transfers (to/from airport)
  • Cancellations of the services according to timelines
  • Use of internal systems GERT, TABLEAU, LOTUS NOTES

Requirements:

  • 2+ years’ experience in Travel & Tourism Business (Incoming Tour Operator Preferred)
  • Fluent in Italian & English written and spoken (Company official language: English)
  • Knowledge of French and German (written and spoken) is considered a plus
  • Good Knowledge of Microsoft Office package (especially Excel)
  • Experience in working with computer
  • Strong People Skills & Customer Care Oriented
  • Self-starter who can respect deadlines and
  • Problem Solving & team work
  • After hours and weekend support phone for emergencies if necessary

What we offer:

  • We value diversity and encourage employees to be
  • Women oriented company
  • Strong Company Culture people
  • Training Plan first 90 days
  • Recognition and promotions based on tangible results (Yearly Merit Increase)
  • Dynamic, open, fast-paced environment & international environment
  • 1 Year Fix Term which will turn
  • Travel deals!
  • Professional Course reimbursement
  • Public Transportation reimbursement
  • 3 extra days of vacation every year
  • Friday homework
  • Flexible approach & great office environment
  • Yearly incentive Bonus based on Goals achievement (team goals)
Grand Circle Corporation

About Grand Circle Corporation

We’re in the business of changing lives—starting with yours. If you want your workdays to be exciting, challenging, and rewarding, consider a career at Grand Circle Corporation (GCC).

GCC is the largest U.S. provider of international vacations for Americans aged 50 and older. We’re a family of three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. Our small group sizes, unsurpassed value and excellence, and unique itineraries position us as the industry leader in travel and discovery.

GCC works hard to provide a workplace that is stimulating, fulfilling, and meaningful for our associates—an environment where personal passion and professional potential are explored equally. Our associates are curious, compassionate, and hard-working people that strive for excellence. But we also like to have fun along the way. At GCC, we constantly challenge each other to try new things and find innovative ways of doing business. We encourage risk-taking in our associates—and we understand the value of learning from our mistakes.

Global citizenship is central to our success. Through Grand Circle Foundation, we commit our time, energy, and resources to the communities in which we live and explore. There are volunteer opportunities throughout the year; in fact, more than 95% of our associates participate. Whether biking the Pan-Mass challenge to support cancer research or helping a homeless veteran move into a new apartment, our associates help change the world every day. This emphasis on maximizing each person’s potential in body, mind, and heart embodies the true spirit of GCC.

We’ve been providing impactful, intercultural experiences for our travelers for decades. If you want a career that will change lives—both for our travelers and for yourself—view our open positions and submit an application today.

To learn more about our company values and our history, visit www.gct.com/general/about-us.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Boston, MA
Year Founded
Unknown
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