Job Description

Galuwa Recreation Centre is Sydney's newest and most exciting community sport and recreation destination.

We are on the hunt for a passionate Operations Coordinator to lead operations whilst delivering exceptional customer service.

This is a unique opportunity to be part of a new $82 million community facility, featuring indoor and outdoor multi-sport courts multipurpose rooms, a bistro, golf facilities and vibrant community programs.

Key Responsibilities

1. Deliver exceptional customer service to patrons in person and over the phone
2. Manage the membership and booking software (training provided)
3. Provide operational expertise for indoor sport courts, outdoor sport courts, multi-purpose rooms and golf course
4. Maintain presentation of public-facing areas and updated promotional material
5. Support the General Manager when unavailable and contribute to staff supervision and key decision making
6. Ability to create relationships and work with different sectors of the community
7. Support the management of cleaners and ensure daily and weekly schedules are enforced
8. Support the setting up and packing up of sports courts
9. Supporting the operational roster and contribute to the opening and / or closing of the facility
10. Contribute to the Work, Health and Safety of all patrons and staff

What are we looking for:

• Previous experience in the coordination and delivery of programming in the Sport and Recreation industry
• Knowledge and understanding of the Sport and Recreation industry, with a commercial focus
• Skilled at communicating with patrons from diverse backgrounds
• A hands-on, proactive attitude whilst being part of a supportive team culture
• Proven ability to work in a high paced, active environment
• Weeknight and Weekend availability essential
• Working With Children Check essential
• RSA will be essential as food and beverage will operate from the golf proshop. Successful candidate must have a willingness to obtain if successful for the role
• First Aid certified or a willingness to obtain prior to commencement of the role

About Sydney Sports Management Group

Sydney Sports Management Group (SSMG) is an established privately-owned Australian specialist facilities management company. With over 30 years' experience owning and managing a variety of leisure and sporting centres, Today, SSMG is Sydney's largest tennis management group and has now expanded into Health and Fitness, Pickleball, Padel, Golf, Social + Corporate Sport and cafe operations.

Culture

SSMG's team culture is built on the foundations of supporting fitter, healthier and safer communities, and this includes our very own teams and people. Our people are driven to lead SSMG's growth and understand that success comes from a strong focus on teamwork and collaboration.

Benefits

• Collaborative team culture
• Flexible rostering
• Training and development opportunities
• Empowering leadership team
• Grow your career with a sport and recreation business

How to apply

Send your CV at peopleandculture@ssmgroup.com.au

All applications are treated with confidentiality

Applications will close on Friday 7 November 2025