Job Description

Level: Experienced
Job Location: Bumper to Bumper Greendale - Greendale, WI 53129
Position Type: Full Time
Job Shift: Day
Job Category: Customer Service
Operations Coordinator – Drive Customer Service, Team Support & Daily Operations
We’re looking for a driven and organized Operations Coordinator to join our team at Bumper to Bumper in Greendale, WI. This fast‑paced, customer‑focused role is responsible for coordinating and completing customer orders, managing deliveries, and supporting day‑to‑day store operations.
As an Operations Coordinator, you’ll play a key role in in‑store sales and customer service while also providing leadership and guidance to the team. This position offers hands‑on experience, opportunities for professional growth, and the chance to contribute to our mission of delivering top‑notch service every day.
What We’re Looking For:
- Strong organizational skills and the ability to thrive in a fast‑paced environment
- A customer‑first mindset with excellent communication skills
- Leadership qualities and the ability to support and guide team members
- Automotive parts knowledge or experience
- Interest in long‑term growth and advancement opportunities
Key Responsibilities:
- Lead and support the store team while upholding company values and delivering exceptional customer service.
- Train staff, delegate tasks, and help maintain a clean, organized, and efficient store environment.
- Build strong customer relationships and resolve service issues promptly.
- Coordinate daily operations including driver scheduling, dispatching, and delivery support.
- Manage inter‑store transfers, returns processing, and daily cycle counts.
- Ensure accurate inventory and proper documentation for invoicing and operations.
- Support vehicle maintenance scheduling and cover the sales counter when needed.
- Communicate clearly and professionally with customers, drivers, and team members.
Skills and Knowledge Required:
-    Strong Computer Skills
-    Highly effective Communication through multiple avenues
-    Handle high-stress situations in a professional manner with a Customer Service Attitude
-    The ability to multi-task, and bring items to completion efficiently
-    Understand how to adapt and anticipating that in a fast-paced environment
-    Strong individual work ethic and team player mentality.
The Perks:
- Competitive Pay: Take advantage of programs such as store training paths and store bonus opportunities.
- Paid-Time-Off and paid holiday potential.
- Comprehensive Benefits: Enroll in our available plans which include Health, Dental, Vision, AD&D, Employee Assistance, 401k with company match, and more!!
- Discounts: Inquire on the vast employee discount opportunities including cell phone plans, hotel room discounts, and much more!
- Gain access to invaluable training on updates in our ever-changing industry.
- Perks for Students: Enroll in continuing education and receive tuition reimbursement, apply for potential scholarships, and take part in our established relationship with Northwood University for tuition discounts.
Who We Are:
- Auto-Wares Group of companies is a network of company teams that stretch across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
- Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full-service programs.
- We proudly support nearly 500+ Auto Parts Stores, 700+ AVBTB Certified Service Centers and 36,000+ Wholesale Accounts in the Midwest.
- We put people at the heart of everything we do, recognizing that people are the core of our business.
- Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you are part of our family.
Operations Coordinator Automotive Parts ~ Greendale, WI

Qualifications:
- Must have Automotive parts experience of at least 2 years.
- Must have proven leadership experience for at least 2 years.
- Must be available to commit to the role.
- Must be customer focused with strong communication skills.
- Must be at least 18 years of Age
- Must possess a valid Driver License and acceptable driving record.
- Must be able to comply with all physical requirements of position including a pre-employment drug test.
Find our story at www.autowares.com and discover how we display our belief that Service is the Difference!