Job Description

The Operations Coordinator – Auction and Vehicle Plates is responsible for managing vehicle auction operations and vehicle plate transactions from initiation to completion. This role ensures smooth coordination between vehicle owners, buyers, and internal teams while maintaining accurate documentation and compliance with operational procedures.

Key Responsibilities

• Coordinate the listing and delisting of vehicles on auction platforms and manage the end-to-end auction process.
• Communicate with vehicle owners through phone calls and WhatsApp to obtain approvals, address pricing concerns, and encourage participation in auctions.
• Monitor auction activities and ensure all vehicle information is accurate and up to date.
• Manage post-auction operations, including auction award processing, ownership transfers, and related administrative procedures.
• Coordinate vehicle ownership transfer documentation and ensure compliance with regulatory requirements.
• Oversee post-sale processes for vehicle plates, including documentation review, transfer procedures, and administrative follow-up.
• Create, publish, and maintain vehicle plate advertisements on company platforms and external marketplaces such as Haraj.
• Maintain accurate records of auction transactions, vehicle plate sales, and customer communications.
• Collaborate with internal departments to ensure timely completion of operational tasks and customer requests.
• Prepare operational reports and provide updates on auction and vehicle plate activities.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Previous experience in operations coordination, auction management, customer service, or administrative roles.
• Strong communication and negotiation skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office applications and online platforms.
• Ability to work independently in a remote environment.
• Attention to detail and strong problem-solving skills.
• Experience with vehicle auctions, automotive operations, or vehicle registration processes is an advantage.