
*Please note we do require all candidates to reside in the UK*
Location: Remote
Reports to: Operations Team Lead
Salary: £29,325 per annum
Work pattern: Multiple roles available, both full time permanent & 6-month fixed term contracts
Our teams at ProblemShared are growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.
The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.
ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.
Our team is growing and we are looking for experienced Operations Coordinators to join our Medication team on either a 6 month fixed term contract, or a permanent basis. We are looking for motivated individuals who want to work in a high-performance team at a scaling health technology company with a client-centred approach.
At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.
We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential.
Our process is really straightforward and as easy as 1-2-3!

ProblemShared was founded to provide better access to mental health services over a convenient and affordable platform. It is anchored in best practice principles and offers a safe place for people in need to seek help.
As an Accident and Emergency doctor across the UK and Ireland, our CEO and Founder, Nick, encountered first-hand the significant and ever-growing caseload of clients suffering from mental health issues that could and should have been managed in the community. The challenging economic environment has reduced the availability of key frontline services in mental health and increased waiting lists which have combined to drive an increase in both the severity and volume of cases arriving in our hospitals.
Consequently, Nick and his wife Tika have established a compassionate and caring team that seeks to redress the balance and provide access to the highest quality mental health professionals from anywhere with an internet connection.
We are here to support our counsellors, psychiatrists, and neurodiversity team who form the absolute core of the service. We strongly believe that the journey is a communal one.
If you have questions or ideas about how you think we could better address your needs, please click here to share, as this is the only way we will be able to deliver a truly supportive, effective, caring and learning service.