Job Description

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company, with industry-leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Are you an organised, proactive individual with experience in transport, logistics or operational coordination? We're looking for an Operations Coordinator to join our Karratha Collections team and help keep our daily operations running safely, efficiently and smoothly.

Working Monday to Friday, you'll play an important role in supporting our busy branch operations, working closely with drivers, operational management and internal teams to coordinate service delivery, maintain accurate operational records and ensure our customers receive reliable service.

This is a varied, hands-on position that combines operational coordination, problem-solving and administration. You'll be involved in everything from reviewing daily service documentation and monitoring operational requirements to supporting contract reporting and identifying opportunities to improve efficiency.

Key Responsibilities

• Support the coordination of daily transport and collection activities to ensure safe, efficient and reliable service delivery.
• Liaise with drivers, supervisors and operational teams to resolve scheduling issues, respond to changing priorities and maintain service standards.
• Review and process operational documentation, including driver run sheets, service records and compliance paperwork.
• Coordinate waste movement documentation, including consignment records, tracking paperwork and relevant reporting requirements.
• Monitor operational requirements, including PPE stock, equipment records and other site resources.
• Assist with contract administration, billing reviews, work order reconciliation and operational reporting.
• Participate in operational meetings and support the delivery of contractual requirements and customer service commitments.
• Maintain accurate records and work collaboratively with the wider team to identify opportunities for continuous improvement.

About You

You're someone who enjoys being involved in the day-to-day running of a busy operation. You're organised, adaptable and comfortable working with different stakeholders to solve problems and keep things moving.

Ideally, you'll have experience in transport, logistics, fleet operations or a similar operational environment, combined with strong computer skills and an eye for detail.

To be successful, you'll bring:

• Previous experience in transport, logistics, operations coordination or a similar role, with an understanding of vehicle movements and service scheduling.
• Strong organisational and time management skills, with the ability to manage competing priorities in a busy environment.
• Excellent communication and interpersonal skills, with the confidence to liaise effectively with drivers, customers and internal stakeholders.
• Good computer literacy, including Microsoft Office applications, particularly Excel, and the ability to learn new operational systems.
• Strong attention to detail, particularly when managing operational records, reporting and compliance documentation.
• A proactive, practical approach to problem-solving and a willingness to take ownership of your responsibilities.
• A positive, team-focused attitude and a commitment to safety, customer service and continuous improvement.

Experience with transport scheduling systems, Salesforce VRP or waste industry operations would be advantageous, but is not essential.

Why Join Cleanaway?

• Competitive salary package
• Career opportunities in a high-growth Australian business
• Supportive and safe work environment
• Paid parental leave
• Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including, but not limited to, reference checks, verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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