Presbyterian Support Northern is a not-for-profit organisation supporting individuals, families and whānau across the North Island. Our Social Services teams work alongside people and communities to help create A Better Life.
Our values of Hope, Trust & Integrity, Compassion, Partnership and Tangata Whenua guide the way we work and the support we provide.
We are looking for an organised and proactive Operations Coordinator to join our Social Services team at Presbyterian Support Northern (PSN).
This is a varied role where you will provide operational and administrative support across our Social Services division, helping our teams and sites run smoothly and effectively.
You will play an important role in supporting continuous improvement, maintaining systems and processes, and ensuring our data and client management systems are accurate and well maintained.
There is some travel involved to other PSN offices, so a full NZ licence is required.
This is a parental leave fixed term contract until January 2028.
· Work closely with the Social Services Operations Manager and support the ongoing review and improvement of processes and procedures across Social Services.
· Help ensure our Social Services sites operate smoothly, efficiently and productively.
· Monitor data management processes and support high standards of data quality.
· Maintain and support PSN Social Services client management systems.
· Support and promote high standards of health and safety practices.
· Work alongside managers and teams to identify opportunities to improve operational processes and systems.
· Provide practical coordination and administrative support across the Social Services division.
We are looking for someone who is organised, solutions-focused and enjoys making things work better.
You will bring:
· 5 + years in administration, organisational and coordination skills, with excellent attention to detail.
· Experience and confidence using databases and Microsoft Office 365 applications, specifically Power BI and Excel.
· The ability to identify opportunities for improvement and follow through on practical solutions.
· Strong computer skills and confidence learning and maintaining new systems.
· Good communication skills and the ability to work effectively with people at all levels.
· The ability to manage competing priorities and work independently.
· A proactive, collaborative approach and a commitment to providing high-quality support.
· An understanding of the importance of confidentiality, data quality and health and safety.
Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us
We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.
Our people are critical to our success. Part of working as part of our team means that you will have access to:
Contact Recruitment@psn.org.nz if you have any questions or would like a copy of the Role Profile.
To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us.
Applications close 5th October 2026.
Presbyterian Support Northern is one of Aotearoa New Zealand’s leading providers of social, health, and disability services.
We have a long history supporting some of New Zealand’s most vulnerable people – a legacy that dates back to 1884.
Today, our social services are comprised of Lifeline Aotearoa, Family Works and Shine, while our health and disability services are grouped under Enliven.
We also have a strong focus on business and community development through our Communities Feeding Communities initiative in Auckland, as well as fee-for-service training for businesses and community groups (DVFREE and Shine RESPOND).
With around 900 staff, we deliver valued services from regional sites throughout the upper North Island from Taupō to Whangārei.
