Job Description

• Permanent Full-time Opportunity
• Based on site at Willawong
• Monday - Friday Day shift

The Opportunity

We are excited to offer a seasoned Operations Coordinator an opportunity to join our team in Willawong, Brisbane. In this role, you will support the operations team to ensure services are delivered as scheduled and contracted requirements are consistently met to a high standard.

Your success will be anchored in your communication and organisational skills, including people management, fostering a safety-first culture, and understanding transport and logistics operations. You will be a hands-on operational leader who enjoys working closely with drivers, customers, and stakeholders to drive continuous improvement across the business.

Key responsibilities include:

• Acting as the first point of contact for day-to-day miscellaneous operational activities, liaising with operational and management staff to continuously improve service delivery, resolve issues, and evaluate new work opportunities.
• Conducting regular ride-alongs with drivers to identify opportunities for operational efficiency, reinforce safe work practices, and support service excellence.
• Undertaking site visits to complete risk assessments, ensure compliance with safety requirements, and proactively address customer service concerns or operational challenges.
• Booking repairs and coordinating maintenance activities for company assets, ensuring equipment remains safe, compliant, and in good working condition.
• Completing data entry of run sheets, reporting, and various daily administrative activities with a high degree of accuracy.
• Monitoring operational performance and identifying opportunities to improve productivity, service quality, and customer satisfaction.

About You

You'll bring a proactive, forward-thinking, and engaging demeanour with a genuine "can-do" attitude.

• Strong analytical skills with the ability to interpret operational data, identify trends, draw meaningful conclusions, and implement practical solutions.
• Understanding of logistics operations, GPS navigation systems, and geographical route planning will be advantageous.
• Confidence working in the field, building relationships with drivers and customers, and addressing operational issues as they arise.
• Experience conducting workplace inspections, risk assessments, or safety observations would be highly regarded.
• Exceptional personal presentation and communication skills.
• Proven ability to effectively manage competing priorities and work in a fast-paced operational environment.
• Intermediate IT skills with the ability to quickly learn new systems and technologies, including Microsoft Office Suite and Salesforce.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading Health, Safety and Environment (HSE) performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au. Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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