Job Description

Operations Coordinator

£30k pa
Hybrid Role (working across our sites in Surrey, remotely, and from our office space in Cobham)
40 Hours a Week (flexible working hours between 7am-6pm)

We believe in creating extraordinary early experiences for children by pioneering outdoor learning in our forest nurseries. As our Operations Coordinator, you will be joining a dynamic, fast-paced Operations team with opportunities to grow.

In this role you will work across our people and customer operations, including:

• Supporting educator recruitment processes, including screening interviews and coordinating interview stages

• Managing educator onboarding and offboarding, ensuring a smooth and consistent experience for all team members

• Supporting internal team administration, including documentation, records, and compliance-related tasks on our HR platform

• Handling customer admin processes to support bookings, events, and nursery enquiries

• Supporting showarounds for prospective families, ensuring a high-quality first impression of our settings

• Coordinating our holiday camp booking system and inbox to ensure accurate bookings, registers, and customer information

• Providing general nursery cover and operational support across sites as required

Why you?

• You are a confident communicator and love building relationships with team members and families

• You thrive in a fast-paced, productive operations environment and can juggle multiple priorities with ease

• You’re passionate about our innovative Early Years education and outdoor learning approach and keen to make a positive impact both in the back-end operations team and onsite

• You’re naturally organised, have strong admin skills, and are adaptable to different systems and processes

• You are confident using IT systems and social media platforms

• You are happy and flexible to jump in and support daily operations where required across our sites

Why us?

• We are an innovative and ambitious nursery group where you will have a meaningful impact on children, families and teams
  • We offer opportunities to shape practice, contribute to growth and develop your career
  • Access to our YuLife app with a private virtual GP, mental wellbeing support and rewards you can spend at your favourite brands
  • We get to spend our days outdoors in nature and fresh air
  • Competitive salaries with opportunities for bonuses
  • A dynamic Operations team that values collaboration, creativity and continuous learning
  • Paid sick day allowance

• Generous childcare discount
  • Extra holiday days after 2, 3 and 4 years of owlsome service
  • Clothing and accessories including boots, beanie and neck warmer
  • We love team socials, celebrations and the joy of being part of a warm, supportive community

We can’t wait to hear from you soon!