Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Vision insurance
• Wellness resources

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Operations Coordinator to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

The Operations Coordinator is to support the smooth day-to-day functioning of our hotel. This role is heavily administrative, focusing on coordination, documentation, reporting, and process optimization across departments such as front office, housekeeping and engineering. The ideal candidate thrives in a fast-paced hospitality environment, excels at multitasking, and brings advanced skills in Microsoft Office tools (particularly Excel and PowerPoint) along with IT capabilities to streamline operations and support hotel management.
Responsibilities

1. Administrative support to the operations team, including scheduling meetings, managing calendars, preparing agendas, recording minutes, and following up on action items.
2. Organize and maintain departmental files, records, inventories, vendor contracts, and compliance documentation with meticulous attention to detail.
3. Coordinate inter-departmental activities, communications, and projects to ensure seamless hotel operations and timely resolution of issues.
4. Prepare professional presentations, operational summaries, training materials, and management reports using PowerPoint, including designing slides, incorporating data visuals, and ensuring clear, impactful delivery.
5. Assist with basic IT-related tasks, such as troubleshooting common software/hardware issues, managing user access in hotel systems (PMS, POS, email, shared drives), updating internal databases, and supporting staff with technology tools.
6. Monitor and track operational supplies, maintenance requests, and service contracts; prepare purchase requisitions and follow up on orders.
7. Support special projects, audits, event coordination, and process improvements as needed. Ensure all administrative processes adhere to hotel policies, brand standards, and regulatory requirements.
8. Act as a reliable point of contact for internal teams and external vendors on operational matters.
9. Participate in scheduled departmental and administrative meetings as requested
10. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
11. Be familiar with all safety and emergency procedures including OSHA requirements

Core Competencies

1. High School diploma or general education degree (GED)
2. 1-3 years related experience in hospitality or service industry preferred
3. Strong communication skills
4. Collaborative spirit
5. Ethical Conduct
6. Computer Proficiency: Microsoft Office, Opera PMS
7. Positive Attitude
8. Eye for Detail
9. Problem solving abilities

Compensation & BenefitsWe offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.