Job Description

Join Loadshift – Where Tech Meets Logistics

Part of the thirteen-time Webby award-winning Freelancer.com group

We’re looking for a friendly, motivated Operations Coordinator to join our Sydney Operations Team. This is a great opportunity for someone early in their career who enjoys working with people, is confident on the phone, and wants to learn and grow in a fast-paced, supportive environment.

What You’ll Be Doing

• Support customers: Help businesses get their transport jobs organised and running
• Solve problems: Step in when issues arise and help coordinate solutions
• Use your phone skills: Reach out to clients and carriers as needed to keep jobs on track
• Build relationships: Become the go-to person for your portfolio of customers
• Collaborate with the team: Work closely with sales, support, and ops to deliver great outcomes
  
  

What We’re Looking For

• You're comfortable speaking on the phone and enjoy helping people
• You're organised, dependable, and proactive
• You like solving problems and keeping things on track
• You’re a team player with a positive, can-do attitude
• Bonus: Experience in admin, logistics, hospitality, or customer service is a plus
  
  

Why You'll Love Working Here

• $80k OTE ($55k base + uncapped commissions) - with strong performers regularly earning well above this
• Weekly Friday lunches with rotating local cuisine
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.
• Fun social events (we once built a turf soccer field in the office!)
• With a social Run Club that do weekly runs!
• Fully stocked kitchen, harbour-view bar, and beer taps
• Weekly company-wide town halls with live Q&A from our CEO
• Stunning Sydney office in Grosvenor Place
• Clear growth pathways — many of our leaders started in junior roles
• Supportive, inclusive team environment

Be Part of Something Bigger

Loadshift is on a mission to simplify freight for businesses across Australia — and as part of Freelancer.com, we’re helping create jobs and opportunity at a global scale. You’ll be making a real impact from day one.