Job Description

The Operations Coordinator supports the daily operations of the organization by providing administrative and clerical assistance to management. This role involves handling a variety of tasks to ensure smooth office operations, including scheduling, reporting, and general support for operational processes. The ideal candidate will be detail-oriented, adaptable, and comfortable working in a fast-paced environment.

Key Responsibilities:

• Assist with day-to-day operational tasks and administrative support.
• Prepare and maintain reports using Excel; ability to analyze and organize data.
• Schedule meetings, appointments, and coordinate calendars for management.
• Support document management, including scanning, filing, and organizing records.
• Generate and maintain operational reports (e.g., scheduling, performance, compliance).
• Provide assistance with software tools such as Salesforce and Litify (training provided if needed).
• Communicate effectively with internal teams and external contacts.
• Assist with event coordination and other administrative projects as assigned.
• Perform other duties as needed to support the operations team.

Requirements

Preferred Skills:

• Proficiency in Microsoft Excel for reporting and data analysis.
• Familiarity with Salesforce or similar CRM systems (preferred but not required).
• Experience with legal or personal injury law processes is a plus.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.