Job Description

Are you ready to make an impact in operational risk and controls? Join a team where your analytical skills, attention to detail, and problem-solving mindset help safeguard the business and drive continuous improvement. You’ll collaborate with stakeholders, support risk mitigation, and develop expertise in control management. Grow your career in a dynamic environment that values innovation, teamwork, and operational excellence.

As an Operations Control Management Analyst within the Securities Services Operations team, you will be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to ensure issues are remediated in a timely manner. You will assist in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. You are responsible for the oversight of the Control Environment for the Operations functions that support the business.

Job responsibilities:

• Support the first line of defense by assisting with the Operations control agenda and day‑to‑day control activities
• Support representation of Operations interests on control and regulatory initiatives by preparing materials, attending sessions, and documenting actions
• Execute assigned Operations control priorities and strategy and provide regular status updates to stakeholders
• Lead and support control and risk governance implementation and reporting
• Track risk mitigation and control remediation programs across the business
• Partner with stakeholders to document processes and controls; support end‑to‑end analysis and root‑cause assessments through data gathering and initial findings
• Support assessments of control design and operating effectiveness by executing defined test steps, capturing evidence, and documenting results in line with methodology
• Perform ongoing analysis of program/metric related data (e.g., Key Risk Indicator/Key Performance Index) and develop ad-hoc reports as requested to support business-related programs, strategies and risks
• Contribute to the Department’s agenda of automation & visualization through use of specialized tech tools
• Assist with development of Risk and Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

Required qualifications, capabilities, and skills:

• Bachelor’s degree
• At least 2 years of experience in the financial services industry with background in operations, controls, audit, quality assurance, operational risk management, and/or compliance
• Excellent communication skills
• Effective problem solving and analytical skills with solid critical thinking, attention to detail and analytical skills
• Able to synthesize large amounts of data and formulate appropriate conclusions

Preferred qualifications, capabilities, and skills:

• Prior experience in securities services operations is a plus
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) preferred

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.