Job Description
Operations & Commercial Trainer
Application Deadline: 22 July 2026
Department: Human Resources
Employment Type: Permanent - Full Time
Location: Training Academy - Birmingham
Reporting To: Janet Harding
Location: Central Birmingham
Salary: Competitive
Step into a career where your expertise shapes the future of the railway.
London Northwestern Railway & West Midlands Railway—delivers over 1,300 safe and reliable services every single day, supporting more than 60 million journeys a year
At the heart of this operation lies our dedicated Training and Development Centre, powering the growth and success of colleagues across our network.
We’re now looking for an experienced Driver/Driver Instructor or Operations Trainer to join our expanding team, on a full-time permanent basis, to deliver key operational programmes to train drivers and front-line staff.
If you are passionate about developing othersand ready to use your driving experience to inspire the next generation, this is your chance to share your rail expertise and gain industry-recognised training qualifications—all while maintaining your own driving competency.
If you’re an experienced driver who loves the idea of empowering others, shaping standards and making a real impact, this is an opportunity to take your career in an exciting new direction.
Key Responsibilities
In this highly rewarding role, you will:
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Design and deliver engaging, innovative training programmes for trainee drivers and front-line colleagues.
- Provide expert guidance on safety‑critical rules, regulations and operational standards
- Lead both initial and refresher Personal Track Safety programmes
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Assess trainee progress, offering constructive, professional feedback to support their development.
- Work collaboratively across teams to continuously evolve training materials in line with industry best practice.
Skills, Knowledge and Expertise
To succeed as a Driver Operations Trainer, you’ll bring:
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A minimum of 3 years’ experience as a qualified, competent train driver.
- Natural confidence communicating with people from all backgrounds and levels.
- A motivated, positive mindset and a genuine passion for developing others.
- Strong organisation skills and the ability to take initiative when working independently
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.
Benefits
- A defined benefit pension from day 1 – one of the best in the UK.
- Free travel on all London Northwestern and West Midlands Railway services for you, your spouse/partner, and dependents.
- 75% off all other train operating companies for you, your spouse/partner, and dependents.
- 8 Friends and Family Day passes to gift per annum on our network.
- A 24/7 Virtual GP service for you and your household.
- Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing
- Our cycle to work scheme with Evans Cycles.
- A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.
