Job Description

YOUR ROLE:

As an Operations Clerk, you drive productivity and maximize workflow through the monitoring of incoming and outgoing inventory and researching discrepancies. In this role, you will resolve issues from a work station using a computer-based application. You will perform audits on deliveries, merchandise movement, and outgoing shipments. You’re adept at trouble shooting, researching, and resolving errors in a high-volume, fast-paced, deadline-driven distribution environment. An Operations Clerk will physically assist the team in material handling and merchandise processing.

YOUR RESPONSIBILITIES:

• Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success.
• Coordinate paperwork to match merchandise processing functions
• Enter data and retrieve information using various warehouse management systems, track and maintain database with audit results
• Communicate daily with related departments, vendors and Home Office personnel both over the phone and through email
• Identify and resolve system or paperwork discrepancies
• Assist in physical and cycle count inventories
• Monitor and maintain a safe work environment, safe work conditions, and safe work practices.
• Consistently meet or exceed business targets while balancing short and long term results.

PHYSICAL REQUIREMENTS:

• Stand for long periods of time and walk continuously
• Lift, carry, push, pull, reach, grasp, bend and stack cartons for the duration of the shift, up to 12 hours at a time
• Pull merchandise from multiple levels of shelving or move merchandise as needed
• Climb stairs and perform work at platform heights up to 60 feet
• Lift and carry up to 50lbs. Specific weight requirements may vary within each department

QUALIFICATIONS:

• Experience in distribution center operations or previous warehouse experience
• High school diploma, GED or some high school
• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
• High degree of proficiency in Google Docs/Sheets or MS Office Suite & internet applications
• Strong data entry and computer proficiency
• Ability to step in and support other departments as needed
• Must be able to communicate effectively in English.
• Bonus: Bilingual in Spanish

Get to Know AEO
American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.
Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.
At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.
Inclusion, Diversity, Equity and Access at AEO
We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiatives here
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.