Job Description

Join KCCU as an Operations Clerk!

The Operations Clerk role is a critical position for the organization. The Operations Clerk assists the organization in achieving sales, service, and operational goals. This is a multi-functional position that will manage processes and assist where the business need arises. This position will work closely with Loan Operations Coordinators.

Responsibilities:

• Mail Processing, scanning, and delivery of applicable documents
• Denial processing for consumer loans
• One Click Loan Campaign document processing
• Mortgage Discharge Filing
• Providing member service and operation support through phone, and email communications
• Assist Loan Operations department as needed with daily tasks

Requirements

Requirements

• High School diploma or GED
• One to Three years similar or related experience
• Strong attention to detail and excellent time management skills
• Strong interpersonal and conflict resolution skills
• Ability to interact with others on a regular basis and build relationships
• Effective communication skills, written and oral
• Strong computer skills including the Microsoft suite

Ideal candidates will have strong availability Monday - Friday 8:30 am – 5:30 pm and 1pm on Saturdays. This position is located in Battle Creek Michigan

PM20