Job Description

Role: Operations Clerk

Location: Hong Kong

We want you in our team !

Could you be our new Operations Clerk, based in Hong Kong?

• Reporting to: Operations Manager

• Department / Team: Logistics

• Employment Type: Full Time

What would your day at GAC look like?

• Independently liaising with agents/customers for instructions by email / telephone / other communication means

• Handling a full set of air/ocean freight export/import processes, coordinating with relevant parties (sub-contractors, carriers, customer and agents) for cargo pickup, delivery, cost estimation.

• Building/maintaining strong contacts with suppliers / terminals / carriers.

• Communicating effectively with commercial teams, operation teams, and internal stakeholders to clarify requirements, and service commitments.

• Validating, and analyzing rates, in liaison with local and overseas stations and co-loaders to obtain quotations, verify rate structures, and confirm capacity commitments.

• Preparing and issuing freight invoices to agents and clients in a timely manner.

• Tracking shipment status and providing timely follow up.

• Performing data entry and maintaining proper document filing.

Work Location Landmark East, AIA Kowloon Tower, Kwun Tong, Hong Kong

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

We look forward to hearing from you.

Disclaimer:

Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com or our LinkedIn listing

Requirements

What are we looking for?

1. Education: Form 5 or above

2. Experience: At least 2 years’ experience in operation and working in freight forwarding

3. Knowledge in handling dangerous goods (DG) cargo is preferred.

4. Proficiency in MS office applications.

5. Soft skills: Pro-active, a good team player, well-organised, strong communication & interpersonal skills.

6. Fluency in Chinese and English (Cantonese, Mandarin & English, spoken & written).