Job Description

This req is for Operations Clerk on 1st Shift

Position: Operations Clerk- Returns

Shift: First Shift

Schedule: Monday-Thursday 5:00am-3:30pm

Pay: $20.75

The core responsibilities of this role include:

• Following up with shipping CSRs on inbounding RGAs daily
• Damage coding for all RGA claims per request of the customer
• Photo capturing of all damages coded within RGAs daily
• Uploading and researching claims added to the Kohler portal for customer review
• Yard audits of dropped trailers with RGAs associated by CSRs daily
• Partnering with CSRs and Kohler on shipping STOs to other plants based on items not extended to DT

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Provide clerical and administrative support to the assigned location

Key Accountabilities

• Codes delivery manifests and prepares billing.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Handles owner/operator settlement problems.
• Contacts customers to confirm delivery details.
• Checks postponements and cancellations against delivery manifest.
• Prepares purchase orders for signature.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.

Required Education and Experience

• 1-2 years related experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

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