Maintenance of virtual infrastructure and basic support in the operation of network infrastructure.
Use of the ticketing system.
Monitoring and continuous monitoring of received alarms.
Use of time tracking software.
Updating and creating documentation required for day-to-day work processes.
Contributes to the development and implementation of digital and AI transformation initiatives.
Ability to work in shifts
Basic knowledge of Windows and/or Linux OS.
Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS).
Experience in working with virtualization technologies (Hyper-V, VMware, Ovirt, KVM, XenServer…).
Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..).
Advanced level of English knowledge.
Nice to have:
Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…).
Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis).
Experience working with: Apache, NginX, Postfix, Dovecot, MySQL/MariaDB.
Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL).
Knowledge of computer networks at CCNA level or equivalent.
Experience with working in ticketing systems.
Experience in using monitoring platforms.
Proficiency in the English language.
Proactivity, curiosity, and openness to ongoing development and growth.
What we offer?
Work with a team of talented professionals who value collaboration, curiosity, and continuous learning.
A culture that encourages initiative, innovation, and open communication.
Hybrid work model — a mix of office and remote work for optimal flexibility.
Opportunities for continuous growth through mentoring, certifications, and professional development programs.
Competitive benefits package including private health insurance, wellbeing programs, social events, and a referral bonus program.
Mainstream is a forward-thinking technology company with its focus 100% on the cloud. We embraced the cloud back in 2005 and never looked back. Since then, we have grown in multiple directions, in many ways – building the largest team of cloud experts in the SEE region and a data centre ecosystem that spans six countries in Europe. Most importantly, we have built long-lasting relationships with 200+ customers region-wide.
Combined with our multi-cloud knowledge, our state-of-the-art HA infrastructure provides our enterprise clients with a turnkey solution for their digital projects. Whether that be Cloud Hosting, Infrastructure as a Service (IaaS), Application Development and Migration, Backup, and Disaster Recovery, Mainstream can help you eliminate complexity to make the most from your cloud investment.
We support all major public cloud platforms (Microsoft Azure, Amazon Web Services, Google Cloud) and deliver the highest level of performance with our Mainstream Enterprise and Managed Hosting platforms. What truly makes us different, though, is our value-first approach to cloud computing. We design and implement client-specific solutions to ensure you get maximum value from the cloud. Rather than purely implement, we strategize. Our experts dig deep into our clients' IT environments, identifying the weak spots, as well as opportunities, and designing custom solutions to address them.
From IT infrastructure optimization to cloud management, our enterprise infrastructure, cloud expertise and solutions ensure growth – now and in the future.
