Job Description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

Identify, distinguish, and analyze multiple components of operational and workflow-based problems, using quantitative and analytical skills to drive effective resolution, prioritization, and continuous improvement. Partner with store operations, operators, and cross-functional teams to manage high-volume operational requests, enable timely and accurate outcomes, and deliver scalable process enhancements that bring measurable value to The Home Depot. Leverage customer, operational, and audience insights to support online and interconnected selling strategies and improve business performance. Participate in driving operational processes for assigned areas of responsibility and execute project work as directed by leadership.

Key Responsibilities:

• Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem
• Prepare and deliver insights and recommendations based on analyses.
• Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).
• Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends;scan competitive landscape; analyze consumer data
• Interpret data based on specific knowledge of statistics and procedures used. Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.
• Provide input on stategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.
• Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.

Direct Manager/Direct Reports:

• Typically reports to Operations Process Manager or Business Manager
• No direct responsibility for supervising others.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Bachelor's Degree is preferred.
• 1 year of experience business, retail, and/or consulting is preferred.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Leverages Partnerships
• Teamwork Adaptability
• Problem Solving
• Strong quantitative skills such as statistics and data analysis
• Self Development