Purpose of the position:
This position is responsible for ensuring effective and efficient support is provided to the clinical team and day to day running’s of the company are efficient and effective. They are directly responsible for ensuring the support provided to the clinical team and the company’s interactions with our clients are both a positive and effective experience. They are directly responsible for a birds eye view of the business, being able to run a variety of reporting functions to drill down on the financial health of the business including, Receivables and banking.
This position must be very familiar with and where not present must, as part of their role, create the BPS processes for; Enquirers, Appointment Scheduling, Receivables, Payables, Beginning of Day and End of Day procedures and the Day to Day running’s of the company. They must be highly competent and able to train team members in the following tools; Microsoft Office, MindBody, Google Drive, Gmail/Mac Mail, EFTPOS, HiCaps, Xero, Aircall and Phone Skills.
They must, themselves, be competent in the following BPS processes and procedures; BPS Score Card, MindBody reporting, BPS 1:1 Meeting Rhythm, Admin Level 10, Phone Stats Meeting, BPS Quarterly Review, BPS Management Conversation framework, BPS 1 Min Manger Feedback and the BPS Mon-Fri Meeting.
Attributes
BPS Tensegrity is a holistic health centre located in Sydney. We provide many ‘evidence based’ health services such as Physiotherapy, Nutrition, Pilates, Massage, Exercise Physiology and Meditation however unlike other holistic health centres we are totally cohesive. No more confusing referrals, poor treatment outcomes or lost goals. BPS Tensegrity deals with total health in an integrated fashion, thereby taking the puzzle out of total health!
We aim to implement a biopsychosocial approach to health, improving the ‘total wellbeing’ of its community. We believe that health is a holistic term relating to a complex interconnected system of the biological, psychological and social aspects of an individual’s life. We understand that making the decision to start to change their health requires people to have knowledge of the way the a ‘healthy’ human being works. Once their decision is made, a skill set instructing them on how to achieve their goals needs to be implemented. We know that to follow this decision through to its completion calls for a desire to keep the flame of motivation alight. Finally to put all of the above principals into practice people need to be able to effectively communicate how they feel to themselves, their therapist and the wider health community.
