Houchens Insurance Group

Operations Associate

Houchens Insurance Group  •  Bowling Green, KY (Onsite)  •  11 days ago
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Job Description

Are you a self-motivated individual who thrives in fast-paced environments and values organization?

Join our team in a role where you can contribute your unique skills and drive to a team dedicated to innovation and excellence.


What you will receive…

  • Unlimited growth based on your performance.
  • Ownership in the company in the form of stock via the Houchens Industries ESOP.
  • A long-term career with substantial development and advancement opportunities.
  • Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.
  • Comprehensive medical, dental, and vision plans, and many more supplemental benefits.
  • Work-life balance.
  • Plus, much more!

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

To learn more about Houchens Insurance Group, visit us on LinkedIn

Performs various highly responsible, confidential, and complex administrative functions for the Operations leader and unit.

70% Administrative Support:

  • Conducts assistant functions for the Operations unit.
  • Manage scheduling, calendar coordination, and meeting logistics.
  • Prepare, edit, and distribute documents, reports, and presentations.
  • Maintain organized records, files, and databases to ensure accessibility and accuracy.
  • Handle email correspondence, phone calls, and other inquiries in a professional manner.
  • Assist in maintaining confidential files and handling sensitive information with discretion.
  • Perform data entry, update spreadsheets, and generate reports as needed.
  • Completes special projects/tasks as needed.

20% Communication & Documentation:

  • Serve as a point of contact for internal and external stakeholders.
  • Prepare meeting agendas, take detailed notes, and track follow-up actions.
  • Draft communications, memos, and announcements, as needed.

10% Determination

Displays commitment and initiative to meet department and agency education goals as set forth in the organization’s education program.

Requirements

Education and/or Experience

1-3 years of experience in an administrative, clerical, or office support role.

Houchens Insurance Group

About Houchens Insurance Group

Our family is the result of 5 different organizations coming together as one cohesive group (HIG), leveraging the expertise of each of our legacy agencies to operate as one synergized team. We started with Center of Insurance becoming part of Houchens in the late 90’s. Gradually we added Insurance Specialist as our benefits expertise, then Van Meter Insurance joined the team in 2006 which brought a toolbox full of resources to allow the organization to compete at the next level. In 2007 Curneal Hignite came on board giving us a presence in Elizabethtown, and finally the 100 year old agency in Northern KY and Lexington;Roeding Insurance added expertise in the Public Entity arena and added a significant volume to our commercial book. All of this combined revenue was originally $35M and today it has grown to over $80M with 325 employee/owners with plans to be at 100M in 5 years. We recently were voted as the number one Best Place to Work in the state of Kentucky. We were also recognized as the 31st Largest Insurance Agency in the United States, as well as a Best Practice Agency.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Bowling Green, KY
Year Founded
1977
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