The Office of Labor Relations (OLR) represents the mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the City’s liaison with both labor and management in the private sector. The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990). Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Medicare Part B Reimbursement and Pre-Tax Benefits & Citywide Programs including the Deferred Compensation Plan and NYCE IRA. In addition to negotiating collective bargaining agreements, OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs. The staff at OLR assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters while also negotiating collective bargaining agreements with the City's 149 bargaining units.
We are seeking a detail-oriented and reliable Operations Associate to support daily administrative and mailroom operations. This role is essential in ensuring efficient handling of incoming and outgoing correspondence, maintaining organized records, and providing general clerical support. The ideal candidate is highly organized, proactive, and capable of managing multiple tasks with accuracy and efficiency. The Operations Associate will report directly to the Assistant Commissioner of Administration and Employee Development. The Operations Associate will handle the following duties daily:
Key Responsibilities:
- Manage the sorting, processing, and distribution of incoming mail and packages in a timely manner.
- Coordinate outgoing mail, including postage, courier services, and shipment tracking.
- Maintain accurate logs and tracking systems for all incoming and outgoing mail and packages.
- Collaborate with carriers such as USPS, UPS, and FedEx to ensure delivery accuracy and resolve issues.
- Perform general clerical duties, including filing, scanning, data entry, and document management.
- Monitor and replenish office and mailroom supplies; assist with inventory management and ordering.
- Provide administrative support to various teams, including handling routine tasks and special projects.
- Ensure confidentiality and proper handling of sensitive documents and information.
- Maintain an organized and efficient mailroom, records system, and supply room.
- Liaise with courier vendors and internal departments to troubleshoot and resolve delivery concerns.
- Develop and maintain Excel spreadsheets and databases for agency and administrative operations.
- Track and manage purchase orders by fiscal year and division with detailed reporting.
- Assist in preparing presentations and materials using PowerPoint for administrative projects.
- Create detailed and sensitive policy forms for agency use.
- Handle physical tasks, including lifting and organizing delivered packages.
- Travel to agencies to handle personnel matters.
COMMUNITY ASSOCIATE - 56057
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
