About Krank
Krank is changing the way heavy equipment is traded globally. Krank’s enterprise B2B SaaS tools range from marketplaces, auction technology and AI driven inspections.
Backed by global investors and with leading international blue-chip clients, Krank’s quickly growing and looking for the best talent to join its team.
The Role
We're looking for an Operations Associate to work directly with the Finance & Operations Manager, providing hands-on support across the full breadth of business operations. This is a generalist role suited to someone who thrives in a fast-paced environment and wants exposure to every aspect of scaling a B2B SaaS company.
You'll work across Operations, Finance, HR, Legal and Customer Operations - building processes, automating workflows, and helping the leadership team execute on growth priorities. There’ll also be involvement with special projects and direct access to senior management.
What You'll Do
Operations & Process
Design, document, and improve operational processes across the business
Identify inefficiencies and implement automation using no-code/low-code tools and AI
Manage vendor relationships and procurement
Collect, analyse and report operational data to identify improvements and drive efficiency
Finance
Assist with financial reporting, forecasting, and budgeting
Process invoices, expenses, and support month-end close
Liaise with external accountants and bookkeepers
Support fundraising preparation (data rooms, investor materials)
HR
Manage onboarding and offboarding workflows
Maintain HR records and support payroll administration
Help develop and implement people policies
Legal & Compliance
Manage contract lifecycle: drafting, review tracking, renewals
Maintain compliance registers and documentation
Support with ISO 27001 and GDPR compliance and its audit preparation
Customer Operations
Contribute to product documentation and internal knowledge bases
Support customer onboarding and building scalable sales processes
Assist with product testing
What We're Looking For
Experience
3-5 years in operations, business operations, or a generalist role in a high-growth environment
Exposure to at least three of: operations, finance, HR, legal, product
Experience at a B2B SaaS, marketplace, or technology companies preferred
Worked with startups and/ or has an entrepreneurial background
Skills
Comfortable with Microsoft Office, Xero and data analysis
Comfortable using AI tools (ChatGPT, Claude, Copilot) to increase productivity
Clear written and verbal communication
Ability to context-switch and prioritise competing demands
Nice to have experience in automation tools (Zapier, Make, n8n, or similar) and data or reporting tools (Power BI, SQL, dashboards)
Attributes
Bias for action - you solve problems rather than escalate them
Comfortable with ambiguity and incomplete information
High attention to detail without losing sight of the bigger picture
Genuinely curious about how businesses operate
What We Offer
Competitive salary
Life insurance, critical illness cover, and cycle-to-work scheme
Office based with the potential for remote working
25 days holiday + bank holidays
Pension contribution
Potential for equity participation
Opportunity to shape operations at a scaling company with enterprise clients
Krank is an equal opportunity employer. We welcome applications from candidates of all backgrounds.
Krank is changing the way heavy equipment is traded globally. Putting control back with the sellers, by giving them the tools to manage their end-to-end sales life cycle and sell equipment directly.
Krank’s connected marketplace is an enterprise ready SaaS platform built for OEMs, dealers, rental companies and fleet owners to transform heavy equipment re-marketing. Subscriber branded, fully customizable and easily integrated, Krank enables clients to realise faster sales, greater margins and new sales channels whilst retaining control of data, equipment and customer relationships.
Other Krank products include:
Inspeq, our AI powered inspection app, transforming the way heavy equipment inspections are managed. Inspeq allows users to create comprehensive, customizable inspection reports for any equipment type. Designed to adapt to specific workflows, it saves time, reduces costs, and ensures accurate, efficient inspections.
Heavy Kit, our aggregated marketplace with curated inventory listed and auctioned exclusively by trusted Krank customers. Unlike traditional listing marketplaces, Heavy Kit directly connects buyers with seller marketplaces – offering access to high quality, real-time inventory from top tier sellers.
Let Krank be the engine that drives your growth!
