Job Description

The Operations Assistant serves as a key administrative partner within the center, combining strong organizational and office management skills with a passion for supporting children and families in a healthcare and ABA setting. This role is ideal for individuals who enjoy working in a dynamic, client-facing environment and take pride in creating a welcoming and well-organized center.

Successful candidates will be responsible for a variety of administrative and operational duties that help ensure the center runs smoothly and efficiently each day. They will serve as the first point of contact for families, clients, prospective clients, and staff, making strong communication and relationship-building skills essential. In this role, the Operations Assistant plays a critical part in shaping the first impression of the center and fostering a positive, supportive experience for everyone who walks through the door

Schedule Requirement: Must be available Monday–Friday, 7:30 AM – 4:15 PM.

Pay: This is a hourly role and pay is based on experience. Starting rate is 18.00

Benefits:

• Competitive pay
• Competitive bonus structure
• Daily mentorship and hands-on support
• Career growth opportunities
• Health insurance, dental, vision, and wellness programs
• 401(k) with company match
• PTO and paid holidays, including 3 floating holidays
• Tuition discount opportunities through Capella University
• Daily Pay — choose when you get paid
• Positive, supportive, and collaborative team cultureions

Why Join BlueSprig?At BlueSprig and our affiliated companies, we are on a mission to change the world for children with autism — and our team is at the center of everything we do. Our talented and passionate employees help deliver high-quality ABA therapy while building meaningful careers. As a Certified Learning Organization, we are committed to ongoing professional development. We proudly provide ABA therapy services in 140+ centers across 19 states nationwide. Our Core Values • Our Playing Field Is Level for All • We Welcome Why, and Why Not • We Are Judicious, Not Judgmental• We Embrace the Rules, Not the Status Quo • We Are Passionate and Compassionate • We Are Puzzle Solvers on a Mission Additional Information For the safety and security of our clients, this position requires a background check, which may include criminal history and driving record reviews in compliance with applicable laws.

Responsibilities

Customer relations management:

• Coordinating and processing client referrals
• Trouble shooting client authorizations.

Data maintenance:

• Updating and maintaining client database and scheduling appointments
• Conducting daily audits to ensure data integrity

Staff support:

• Assist with onboarding new team members
• Collaborate with Learning and Development department to deliver annual and ongoing staff training
• Follows all policies and procedures, including but not limited to, HIPAA, confidentially and mandated reporting standards as set by the clinical team.

Qualifications

• At least two years experience working in a health care setting, Applied Behavior Analysis preferred
• Valid CPR certification preferred
• Knowledge of general health insurance billing preferred
• Strong understanding and comfort in using Microsoft Product Suite – Outlook, Word, Excel
• Ability to bend, kneel, crouch, and spend time on your feet as well as an ability to lift items up to 25 lbs on occasion.

Benefits

Benefits:

• Competitive pay
• Competitive bonus structure
• Daily mentorship and hands-on support
• Career growth opportunities
• Health insurance, dental, vision, and wellness programs
• 401(k) with company match
• PTO and paid holidays, including 3 floating holidays
• Tuition discount opportunities through Capella University
• Daily Pay — choose when you get paid
• Positive, supportive, and collaborative team cultureions

BlueSprig is an Equal Opportunity Employer. BlueSprig aims to be an inclusive and equitable employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. At BlueSprig, we level the playing field for all.