HeadQuarters

Operations Assistant

HeadQuarters  •  Serbia (Remote)  •  1 month ago
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Job Description

HeadQuarters is a global start-up that partners with US cannabis companies to provide support in finance, sales operations, marketing and logistics.

We are seeking a dedicated and detail-oriented assistant to provide foundational, day-to-day support to our CEO. The core focus is on providing reliable, efficient administrative support, ensuring the CEO's schedule and time are managed effectively.

Working hours for this position are: 10 00 AM – 6:00 PM PST (7:00 PM – 3:00 AM for candidates located in Serbia).

Due to the nature of the role and close collaboration with the CEO, a high level of responsiveness is important, including occasional check-ins outside standard working hours when priorities shift.

The perfect candidate will need to possess the three Rs: RELIABILITY, RESPONSIBILITY, and RESILIENCE.

Requirements

  • Provide comprehensive calendar management: schedule meetings, appointments, and calls across multiple time zones.
  • Serve as a communication gateway, managing and prioritizing emails and messages with discretion.
  • Manage and maintain important documents, files, and records, ensuring easy accessibility for the CEO.
  • Proactively handle administrative tasks to ensure the CEO's punctuality and preparedness for all commitments.
  • Extract follow-ups from meeting notes, including action items, decisions, and key takeaways.
  • Actively follow up on action items and commitments made during meetings, tracking progress, and ensuring timely completion.
  • Arrange travel and accommodations as needed.
  • Prepare basic documents, presentations, and reports.
  • Perform other core administrative and support duties as required.

Qualifications

  • Strong English proficiency (written and spoken), with the ability to communicate clearly and professionally.
  • Prior experience in an assistant role is not obligatory, however, experience in roles that involved strong organization, coordination, and attention to detail will be considered an advantage.
  • High level of organization and reliability; able to provide consistent, dependable support.
  • Clear communicator with a professional and respectful demeanor.
  • Motivated to work remotely for a US-based company and support a CEO directly.
  • Interest in building a long-term foundation in an Executive / Personal Assistant role.
  • Looking for a stable, focused position and willing to learn and master core executive support tasks.

Candidate process

  1. Initial interview with the Recruiter - 30min - introduction to the company and a short review of your experience/skill set.
  2. Assessment - completing a short, role-specific task
  3. Final interview with the CEO - 45min
  4. Meet-up with the current assistant

Benefits

🧑‍💻 Fully remote performance - Enjoy the freedom to perform from the comfort of your own stage.

💰 Performance-based salary increase opportunities - Your performance and impact will be recognized through structured salary reviews.

📈 Opportunities for professional growth - Be part of an industry that’s blazing a trail, working with the largest companies in the cannabis industry.
🤝 A collaborative and supportive team culture - Join a team that values teamwork, open communication, and shared success.

🌍 An international working environment – Collaborate with colleagues and clients from around the world, gaining global exposure and perspective.

Our Values
We are guided by curiosity, collaboration, and persistence. We seek to understand deeply, work collectively to solve complex challenges, and remain resilient in pursuit of meaningful, long-term impact. These principles shape how we operate as a team and how we support the success of our clients.

👉Take a look at this short video 🎥 featuring a few words from the CEO about our company, industry insights, and founding HQ!

Looking forward to meeting you!

www.tryheadquarters.com

HeadQuarters

About HeadQuarters

Headquarters helps cannabis businesses scale by taking the time consuming operational work off their plate.

We partner with the top MSOs and brands to handle the back-end execution work in sales ops, finance, logistics, and marketing--helping to keep their business moving while their internal teams focus on driving growth. By offering customized staffing and service solutions, we take on the tedious admin tasks and messy data and turn it into clean, reliable reporting that drives smarter business decisions.

🔹 What we do:

-Sales Ops & ERP Support

-Accounts Receivable & Collections

-Inventory and Menu Data Support

-Finance & Accounting

-Logistics & Delivery Coordination

-Marketing Execution (email, paid ads, menus)

🔹 What makes us different:

We work exclusively in cannabis, which means we understand the challenges of inconsistent naming, siloed platforms, and complex compliance requirements. Clean data and accurate execution are built into every service we deliver—giving clients better visibility, smoother workflows, and fewer operational fires to put out.

🔹 Who we serve:

Trusted by operators like 710 Labs, Eaze, Kiva, Verano, and more. We work with client of all license types.

🔹 Why HQ:

Our global team delivers accurate, scalable support rooted in deep cannabis expertise. We’re the strategic partner behind the scenes that makes your internal team more effective—without making more work or growing internal headcount.

👉 Learn more at www.tryheadquarters.com

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Los Angeles
Year Founded
2017
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