Operations Applications & Platform Engineer
Department: Technical
Reports to: Group Technical Director
Hours: Monday to Friday 09:00–17:30 with planned out-of-hours maintenance and on-call support.
The Applications & Platform Engineer is responsible for
the management, support and continual improvement of the operational
applications and platforms that power services.
The role is focused on application ownership, platform
administration, system integration, monitoring, automation and technology
transformation. Working across both cloud and on-premise environments, the
successful candidate will lead application deployments, upgrades, migrations
and continual improvements, ensuring critical business systems remain secure,
reliable and aligned with operational needs.
Working closely with Infrastructure, Engineering, Service
Delivery, Projects and Commercial teams, the role will help deliver new
technologies, improve business processes and support the continued evolution of
Orbital's operational platforms.
Key Responsibilities
·Own operations and administration of a portfolio
of operational applications and management platforms.
·Support application deployments, upgrades,
migrations and platform lifecycle management.
·Configure, maintain and optimise
business-critical systems.
·Support the integration of applications using
APIs, automation and third-party services.
·Administer monitoring, alerting and reporting
platforms to improve operational visibility.
·Manage application performance, availability and
operational resilience.
·Coordinate maintenance, patching, licensing and
vendor support.
·Support business system improvements and digital
transformation initiatives.
·Produce technical documentation, support
procedures and platform standards.
·Assist with automation of operational workflows
and repetitive administrative tasks.
·Work alongside Engineering and Infrastructure
teams to ensure applications are delivered on resilient, secure platforms.
·Support planned maintenance, project delivery
and technical escalations.
Essential Skills & Experience
·Experience administering operational
applications, systems and platforms.
·Experience delivering upgrades, migrations and
platform implementations.
·Experience supporting monitoring, management or
service delivery platforms.
·Knowledge of application lifecycle management
and change control.
·Experience integrating business systems through
APIs or automation.
·Strong troubleshooting and analytical skills.
·Familiarity with virtualisation and cloud-hosted
platforms.
·Excellent documentation and stakeholder
communication skills.
Desirable
Experience with one or more of:
·Monitoring and Management platforms
·Ubiquiti Management Systems (UISP, Air Control,
Controllers).
·Git
·PowerShell, Bash or Python
·API development and integrations
·Identity and authentication platforms
·ITSM or Service Management platforms
Experience within an ISP, telecommunications, MSP or
technology provider would be advantageous.
The Orbital Internet Group is an Award winning, leading provider in the telecoms industry that has been in operation for over 20 years.
The business is growing quickly and the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics.
We have rapidly built one of the UK's most sophisticated WiMAX class networks, providing thousands of end user's with ultra-fast internet access. We operate a national IP backbone spanning multiple datacentre’s, telephone exchanges and core POP sites. We provide services to customers in the UK as well as internationally.
We have big plans to bring full fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.
We have 3 brands within the group, Orbital Net, Vfast Internet and Vfast Parks. All of which offer their own set of products and services to suit our customer base.
