Job Description

OPERATIONS ANALYST

The Governor’s Office of Planning and Budget (GOPB) is seeking an Operations Analyst to join the Results Management team. The position will play a key role in advancing the Governor’s Government Reform, Innovation, and Transparency (GRIT) initiative, which seeks to improve state government. This work includes conducting efficiency evaluations to identify improvements in government processes, helping state agencies implement changes to heighten services, and measuring outcomes. Salary will be commensurate on experience. You will lead and guide projects; recommend process improvements; and serve as a liaison with state agencies, the Efficiency and Process Improvement Collaborative, and the Office of the Legislative Fiscal Analyst. The role involves project management, planning out stages of work and assigning roles, maintaining positive communication practices with all stakeholders, considering various stakeholders’ needs and interests at all times, and monitoring progress to assure deadlines are met and results are delivered.

POSITION DETAILS & COMMITMENT

• Salary – $41.09-$60.00
• Position Commitment – Full Time
• Work Format – This position is primarily in-person at the Utah State Capitol (350 State St, Ste 150, Salt Lake City, UT 84103). Some telework opportunities may occasionally be available.
• Travel Commitment – This position can involve some in-state travel to state agencies.
• Schedule Code – AC - Employees in Offices of Elected Officials
• Background Check Required – You must successfully pass a criminal history check.
• Application Deadline – 11:59 PM (MDT) on September 20, 2026

PRINCIPAL DUTIES

• Understand, select, and use various frameworks, methodologies, and tools to innovate and optimize operational efficiency and improve processes;
• Gather insights into the efficiency of work systems and processes, aid in implementation, and measure the effectiveness of the improvement efforts post-implementation;
• Coordinate with subject matter experts at various state agencies to better understand their work, support their teams, and recommend improvements that will make their work more meaningful and produce more outcomes for taxpayers;
• Research and adopt best practices to improve existing programs and utilization of resources;
• Perform quantitative, qualitative, and mixed analyses, such as assessing the effectiveness of current processes and identifying opportunities for improvement;
• Consistently engage with strategic partners and fellow GOPB staff to keep them aware of projects, as appropriate;
• Work with groups of stakeholders to foster relationships, generate trust, instill confidence in others, and help transform the system;
• Regularly present final recommendations and issues directly to officials, including senior management, boards, commissions, local governments, or the Legislature;
• Develop, recommend, and support approaches for implementation of recommendations, policies, position papers, programs, regulations, etc.;
• Write or draft technical reports, articles or related material for the department, institutions, and offices;
• Analyze, review, and summarize data; report findings, interpret results, and make recommendations;
• Ensure compliance with applicable federal and/or state laws, rules, regulations, and/or agency policies, standards, procedures, guidelines, etc.

IDEAL CANDIDATE

• Experience with, and/or education in, operational improvement and using evidence to improve outcomes;
• Strong communication and writing skills;
• Exceptional research skills;
• At least some experience understanding and using human supported A.I. to strengthen projects;
• Analytical thinker with insights to facilitate decision making;
• Strong organizational skills and ability to manage multiple complex projects and work flows simultaneously;
• Experience using a variety of data sets to develop solutions;
• Experience with project management, performance measures, and establishing meaningful metrics;
• Ability to execute on projects while maintaining a high level of attention to detail;
• Process-oriented with structured problem-solving skills and ability to work cross-functionally;
• Ability to build surveys;
• Understanding of government budgeting and processes.

WHY YOU SHOULD JOIN OUR TEAM

The Governor's Office of Planning and Budget supports the pursuit of professional growth and development through a culture that encourages great employees, great attitudes, and teamwork. We offer a competitive benefits package--click here to view a summary of the benefits offered. We are a small office staffed with an excellent team that supports the Governor and all state agencies by ensuring that the programs and services offered by the state are managed effectively at the best value to the taxpayer.

THE AGENCY

The mission of the Governor's Office of Planning and Budget is Driving the best investment and use of Utah's resources. The office is organized into four pillars: Budget and Operations, Policy and Economic Analysis, Planning Coordination, and Results Management. Staff members are assigned to primary budget or other responsibilities, and also belong to a team focused on one of these pillars.

EEO STATEMENT

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

Recruiter - Sarah Humphries; shumphries@utah.gov