Job Description

• Collaborate closely with the Operations Analyst to review operational data, analyze trends, and
• identify opportunities for process improvement across hotel operations.
• Participate in regular revenue management calls, providing operational insights and supporting
• strategy discussions to optimize ADR, occupancy, and overall revenue performance.
• Support the development and implementation of best practices aimed at enhancing operational
• efficiency across all hotel locations.
• Act as the primary liaison for General Managers, ensuring effective communication and alignment
• with corporate objectives.
• Gather and consolidate feedback from hotel teams to uncover operational challenges and
• recommend practical solutions.
• Provide regular performance updates and key metrics to General Managers to promote
• transparency and accountability.
• Assist in the rollout of new operational initiatives, ensuring consistent implementation and adherence
• to quality standards.
• Monitor and support brand compliance efforts, ensuring General Managers are well-informed on QA
• standards and expectations.
• Track project timelines and deliverables to ensure timely execution and successful outcomes.
• Perform other duties as assigned by senior leadership.

• Minimum of 3 years of experience in operations, hospitality management, or a related role.
• Prior experience supporting multi-unit operations and working with corporate teams is preferred.
• Strong analytical capabilities with the ability to interpret operational data and identify actionable
• insights.
• Excellent communication and interpersonal skills to foster effective collaboration across
• departments and hotel locations.
• Highly organized, with the ability to manage multiple projects and shifting priorities in a fast-paced
• environment.
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.