Job Description

The Operations Analyst will support the President of Inspection & Mitigation (I&M) by driving day-to-day strategic and operational priorities across the business. This role combines analytical support, process improvement, and cross-functional coordination to enhance performance, efficiency, and decision-making.

Responsibilities

Strategic & Operational Support

• Support the President of I&M in executing strategic initiatives and operational priorities
• Assist in tracking business performance and identifying areas of opportunity
• Conduct research and analysis to support planning, problem-solving, and key business initiatives

Data Analysis & Reporting

• Build, maintain, and update Excel reports, dashboards, trackers, and basic financial/operational models
• Analyze data to generate insights and support decision-making
• Develop and track key performance indicators (KPIs)

Process Improvement

• Identify, analyze, and implement process improvement initiatives (e.g., Lean, Six Sigma methodologies)
• Diagram and evaluate current workflows to identify inefficiencies
• Recommend and support implementation of more efficient ways of working

Project Coordination

• Coordinate with cross-functional teams to gather information and track deliverables
• Support execution of operational and strategic projects
• Organize, lead, and facilitate project meetings and working sessions

Performance Measurement & Optimization

• Develop metrics for process measurement and continuous improvement
• Collect and analyze data to identify root causes of operational issues
• Measure performance against defined standards and align improvements to performance gaps
• Perform cost-benefit analyses to evaluate improvement initiatives

Continuous Improvement & Best Practices

• Research and benchmark industry best practices
• Provide recommendations on process re-engineering techniques
• Support training and communication related to process improvements and performance metrics

Other work duties as assigned.

Requirements

KNOWLEDGE, SKILLS & ABILITIES:

• Strong analytical and problem-solving skills
• Advanced proficiency in Microsoft Excel (pivot tables, formulas, basic modeling)
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies
• Strong organizational and project coordination skills
• Excellent communication and presentation abilities
• Ability to work cross-functionally and manage multiple priorities

EDUCATION:

• Bachelor’s degree in Business, Operations, Engineering, Finance, or related field
• 2–5 years of experience in operations analysis, business analysis, or process improvement
• Experience supporting senior leadership preferred

Benefits

• Competitive Salary
• Medical, dental, and supplemental insurance
• 401K Plan
• Paid Holidays
• Paid Time Off

Working Conditions

• Primarily office-based with extended periods of sitting and computer use
• Frequent travel required (approximately 30–50%) for client meetings, site visits, and industry events
• Ability to present to large and small groups in various settings
• Occasional field visits to client sites, including industrial environments, requiring standard PPE

PHYSICAL JOB REQUIREMENTS & DEMANDS:

• Primarily office-based with extended periods of sitting and computer use
• Ability to sit for prolong periods of time.
• Ability to work on a computer for prolonged periods of time.

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.