Job Description

Posting number: 202603291

Department: MID FLORIDA EVENT CENTER

Job classification: Operations Administrator - Event Center

Posting type: Open & Promotional

Categories: Administration

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening.

Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE

Responsible for the management of the Facilities side of the Operations Team. The Facilities Team main functions are to service, repair, and maintain the Event Center, (including the exterior grounds) and also the related equipment used by staff to prepare the facility for various events by performing these duties personally or through subordinates. At times, this position may assist staff responsible for the coordination, advancement, set-up, and breakdown of events, cleanliness, and overall appearance at the Event Center. The Operations Administrator shall ensure the Event Center remains in compliance with applicable safety and building codes at all times and shall implement programs to promote efficiency of labor, conservation of utilities, strong proactive maintenance awareness, compliance with budgets, recommendation, and coordination of enhancements or Capital Improvement Projects (CIP), and quality of service. Facilitates the development of public trust and confidence in the City.

This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.

Examples of duties

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.

• Directs, supervises, and schedules all aspects of Operations Division, including engineering; building and grounds; warehouse operations; ensure compliance with Americans with Disabilities Act (ADA) and Occupational Safety and Health Administration (OSHA) compliance; and Public safety.
• Coordinates the Facilities Division activities with other internal departments and event-related activities to ensure the facility’s readiness and smooth operation of events.
• Full oversight of the day-to-day operation of the facilities warehouse and the contents within.
• Full oversight and management of the facilities fire control and security systems.
• Ensures that the Facilities Division receives pertinent information for the most effective use of the Event Center and staffing.
• Directs maintenance of the Physical Plant, systems, equipment, and vehicles.
• Works closely with the City’s Facilities Maintenance Department to ensure applicable maintenance is conducted when needed and in such a manner as not to interfere with event related activities.
• Implements and updates (as needed) the Facilities Division rules, regulations, policies, and procedures.
• Provides clear, concise, and timely communication of directives to other departments.
• Develops harmonious working relationships with all key stakeholders both internal and external to the Event Center.
• Oversight of Event Management System (EMS).
• Assists in the preparation of the annual operating budget and recommends capital budgets for one (1) and five (5) year long-range repairs and improvements to the Event Center.
• Authorizes the requisition of equipment and supplies within budget guidelines.
• Provides yearly inventory of all equipment.
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed.
• Develops programs to train all employees on fire/life safety, emergency, and OSHA procedures along with conducting refresher training.
• Investigates, analyzes, and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems, and policy changes.
• Works closely with the Deputy Director and Assistant Director in the preparation and negotiation of service agreements. Reviews contracts for compliance with events and/or government specifications and suitability for occupancy.
• Manages/negotiates with vendors, contractors, and/or service providers.
• Maintains vendors log for work performed.
• Develops and implements preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all governmental regulations.
• Responsible for the yearly Hurricane Action Plan to ensure it is up to date and photographic evidence has been completed and delivered on time per Risk Management’s schedule.
• Acts as liaison to public utility, environmental, and energy agencies. Implements energy-saving guidelines.
• Coordinates and oversees special projects, such as construction, remodeling, or expansion. Plans and directs outside vendors/contractors' work to ensure compliance with contracts and safety requirements.
• Perform a yearly assessment of the entire Event Center and grounds to compile a thorough priority list of maintenance, enhancements, and CIP recommendations.

• Partners with the Event Center’s Finance team to ensure that vendors have been properly vetted, invoices for work and that services performed are delivered promptly.
• Conduct effective record keeping that can be repurposed for the annual budget process.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, in conjunction with the Assistant Director and Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND/OR EXPERIENCE

Graduation from an accredited college or university with a bachelor’s degree in an industry related field, or similar/equivalent experience in the areas of Facilities Management or Building Engineering/Maintenance is required. A minimum of eight (8) years of progressively responsible experience in operations management within a similar public facility, with experience overseeing areas of Engineering, Building, and Grounds, Technical Services, including ADA and OSHA compliance, Public Safety, Security, Custodial Services, or Event Services is required. Supervisory experience is required.

A comparable amount of training, education, or experience may be substituted for the minimum qualifications.

KNOWLEDGE, SKILLS, & ABILITIES

• Excellent organizational skills with the ability to prioritize and manage multiple projects, vendors competing deadlines and deliverables simultaneously.
• Strong written, verbal, and interpersonal communication skills, with the ability to effectively interact with management, staff, vendors, and others.
• Ability to effectively supervise staff and work independently with limited supervision while effectively contributing as a team member.
• Ability and perseverance to manage multiple vendors holding each to committed deadlines and deliverables.
• Ability to be detailed oriented and highly organized.
• Ability to proactively identify potential problems.
• Professional presentation, appearance, and work ethic.
• Computer Skills, including Microsoft Office, Venue Ops, My Schedule, Thor, Watch Dog, and Social Tables.
• Flexibility to adjust to changing situations and effectively respond to operational needs.
• Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to regular business hours.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to communicate effectively in writing and orally.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.

Supplemental information

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The office environment is fast paced.

Documentation Requirements

Please Read Carefully

Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.

ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.

THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:

1. Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
2. Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.

*Approved Credential Evaluation Agencies:

Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:

• An accredited four-year college or university in the United States, OR
• A current member of the National Association of Credential Evaluation Services (NACES), OR
• A current member of the Association of International Credential Evaluators (AICE), OR
• A recognized Professional Organization

For an additional list of approved credential evaluation agencies, visit the Florida Department of Education

It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified.

Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application.

It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.