We are seeking a highly organized and detail-oriented Administrative Assistant to join our team in Richfield, OH. The ideal candidate will be the backbone of our field operations, providing essential support to the Fiber Construction Operations Manager and ensuring the smooth and efficient functioning of the office. This role is critical for supporting our field teams through meticulous reporting, tracking, client engagement, and administrative excellence.

Job Duties

What You’ll Do:

• Manage Financial Operations: Prepare client invoices, track billing against contracts/SOWs, proactively request funding increases, and verify/track subcontractor invoices to ensure alignment with revenue records.
• Oversee Timekeeping & Payroll: Administer and verify employee timekeeping in Kronos, monitor daily clock-ins/outs for compliance, report overtime exceptions, and ensure timely timesheet submissions.
• Support Operational Reporting: Track weekly lodging expenses, report costs exceeding policy, maintain an updated lodging tracker, and prepare/distribute daily production reports to management.
• Provide Administrative Support: Maintain confidential employee records (training, corrective actions, policy acknowledgments), coordinate and schedule meetings, attend to take minutes, and distribute notes.
• Maintain Confidentiality: Handle all sensitive employee and financial information in accordance with company policies.
• Report to Supervisor: Timely and accurately report and respond to the supervisor on all relevant matters.
• Follow Procedures: Adhere to all company policies, procedures, and work rules.

Qualifications

What We’re Seeking:

• Minimum of 3 years of experience in an administrative or office support role.
• High school diploma or GED.
• High proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with SAP or a similar ERP system.
• Exceptional organizational, time-management, and detail-oriented skills.
• Strong written and verbal communication abilities.
• Proven ability to handle confidential information with discretion.
• Preferred:
  • Bachelor's degree in Business Administration or a related field.
  • Previous experience in the construction or telecommunications industry.
  • Experience working within a corporate environment.

Compensation Data

Additional Information

What We Offer: *

• Paid time off and paid holidays
• Base salary + commission
• Opportunities for advancement
• All job specific equipment and safety gear provided
• 401(k) retirement savings plan with a company match
• Employee-owned company & discounted stock purchase options
• Group Health Plan
• Employee referral bonus program
• Locations throughout US in major cities and desirable areas
• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
• Scholarship Program for Children of Employees
• Charitable matching gift program

*all listed benefits available to eligible employees