Job Description

The Opportunity:

We are looking for a proactive and highly organised Operations Administrative Assistant to join the Smith and Smith Operations team on a fixed term basis.

This role provides administrative and coordination support to the Area Managers, National Operations Manager and Authorised Dealer Channel Managers, helping ensure the smooth day-to-day operations of the business.

The successful candidate will have exceptional communication skills and the ability to engage professionally with a diverse range of internal and external stakeholders across all levels of the business.

You will bring a positive and supportive approach, strong attention to detail and the ability to manage multiple priorities while delivering a high standard of customer service and operational support.

Location: NZ Support Office (1 Carmont Place, Mount Wellington, Auckland 1060).

Hours: 40 hours Monday – Friday

Fixed Term: 6 months

What we’re looking for:

• At least 3 years’ experience in an administrative role.
• National Certificate Level 2 (or equivalent)
• Strong Microsoft Office skills (including Powerpoint)
• Good IT literacy and confidence learning new systems.
• Excellent communication (both written and verbal) and organisational skills.
• Strong attention to detail and ability to multitask across competing priorities
• Proven ability to work independently.
• Strong relationship building and stakeholder management skills
• Proactive, solution focused, and adaptable approach to problem solving
• Experience supporting projects, meetings, scheduling and coordination activities
• Professional, collaborative and customer focused mindset
• Physically fit as some light lifting may be required as part of the role.

What we offer:

• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.
• Flexible working opportunities –Opportunity to work flexibly if mutually agreed

About us – Belron New Zealand (Smith&Smith®, Laser® and Exceed)

Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.

Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.

At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Gold 2026 Eco Vadis Sustainability Rating – putting us in the top 5% of global companies for social, environmental, and ethical performance.

If you’re interested in learning more or want to apply for the role, click Apply Now.