Job Description

Provide administrative support for Retail Operations department and staff. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Provide day-to-day administrative support for applicable department and staff

• Provide customer service that makes both internal and external customers feel welcome, important and appreciated

• Transcribe and/or compose letters, memos and reports.

• Produce and assemble materials/documents needed for meetings, training sessions and presentations

• Process district/department mail and distribute accordingly.

• Read and understand operating statements, work accurately with numbers and recap information for the department

• Maintain communications between store managers, coordinators and districts

• Work with applicable departments in the maintenance of associates’ records

• Create reports and spreadsheets for the department

• Supervise and coordinate events and activities

• Report and follow-through on product recalls, contests, recaps, class recalls, and other activities

• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Excellent phone and written/oral communication skills and good typing/filing skills

• Ability to write reports and correspondence

• Proficient in Microsoft Office with the ability to learn new computer skills

• Ability to exhibit good judgement and role model strong customer service skills

• Ability to handle sensitive information while maintaining a high degree of confidentiality

• Strong organizational skills and ability to multi-task

• Self-motivated with the ability to prioritize, plan and meet deadlines

• Ability to gain the support of others to get the job done

Desired

• Prior experience supporting several managers