Ninja Van

Operations Account Management Intern

Ninja Van  •  Taguig, PH (Onsite)  •  4 days ago
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Job Description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

As an Operations Account Management Intern, you’ll help the team with daily tasks like preparing reports, checking delivery photos, and keeping records accurate. You’ll also assist in replying to seller messages or emails and help monitor pickups to make sure everything runs smoothly.

Main Duties

  • Regular data pulls and compilation for reporting and analysis, including Shipper specific Operations report generation

  • Inbound photo validation to ensure proper and timely billing

  • POFP / POFD validation to support reportings and presentations

  • Assist in answering seller concerns from GCs/Emails (Tiktok and FS shippers)

  • Pickup monitoring and escalation to ASN

Qualifications

  • College level or Final-year students or recent graduates in Business Administration, Engineering, Supply Chain, Data Analytics, or related fields

  • Proficient in Microsoft Excel or Google Sheets

  • Detail-oriented, organized, and proactive

  • Open to both required and voluntary internship

  • Comfortable handling data and reports

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Ninja Van

About Ninja Van

Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group.

Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily.

A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics.

To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better.

As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.

Industry
Transportation & Logistics
Company Size
5,001-10,000 employees
Headquarters
Queenstown, SG
Year Founded
2014
Website
ninjavan.co
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