The Operations Supervisor is responsible for the end-to-end oversight of warehouse operations, inventory control, and quality assurance. This position ensures the seamless execution of shipping, receiving, and stock management while managing ah-hoc operations request on value-added work such as RockCycle (waste sorting), lamination processes and other insulation value-added work. The incumbent serves as a critical link in the organisation, managing facility infrastructure, security, and government compliance. Practical and systematic, the role focuses on optimizing operational performance, ensuring the safe use of material-handling equipment, and providing strategic insights as logistics specialist.
Key responsibilities and activities include, but is not limited to:
1.Warehouse & Inventory Management
Operational Oversight: Supervise day-to-day warehouse activities, ensuring 100% accuracy in shipping, receiving, and delivery.
Inventory Planning: Lead inventory planning and cycle count activities (minimum twice yearly) to maintain a monthly Stock Accuracy of 95%.
System Integrity: Control and update all finished goods movements in Rockbis (SAP/ERP) in a timely and accurate manner.
Space Optimization: Manage warehouse storage layout and external warehouse vendors to maximize efficiency and cost-effectiveness.
2. Value-Added Services (VAS) & Special Operations
Production Support: Oversee ad-hoc value-added work including RockCycle (recycling program), Lamination, and Coating processes.
Resource Allocation: Manage manpower and equipment specifically for VAS to meet customer requirements without disrupting core warehouse flows.
3. Quality Control & Continuous Improvement
Quality Assurance: Implement and maintain the Quality Management System (QMS); resolve warehouse quality issues and ensure all packaging satisfies customer standards.
Process Improvement: Facilitate the documentation of business requirements and plan continuous improvement strategies to enhance logistics service quality.
Sustainability: Organize warehouse activities using energy-saving and resource-efficient processes in line with Group values.
4. Safety, Security & Facility Management
Workplace Safety (WSH): Lead and manage Workplace Health and Safety to ensure organisational compliance. Manage Hazardous Materials Identification System (HMIS) and ensuring all safety data sheets are updated.
Infrastructure & Civil Work: Oversee the maintenance of the warehouse facility, infrastructure, and office general work, including new installations and infrastructure and civil works projects.
Compliance: Manage government facility inspection, approvals and ensure the facility complies with all local authority requirements.
Security & Showroom: Responsible for property security management and the upkeep of the Showroom and Sample Room.
5. Leadership & Communication
Team Management: Directly supervise warehouse employees, providing on-the-job training and ensuring high levels of utilization and safety.
Cross-Functional Collaboration: Coordinate between Sales, Customer Service, and Procurement teams to ensure efficient distribution.
Backup Responsibilities: Ensure adequate backup staff for the operation team and to ensure business continuity in operations.
Job Requirements:
Minimum Diploma/Advanced/ Higher/ Graduate Diploma in Logistic/ Supply Chain or equivalent
Minimum 2 - 5 years’ experience
Proficient in using Microsoft Office applications (Word, Excel, PowerPoint)
On-hand experience and knowledge of SAP/ERP/MRP/WMS
We release the natural power of stone to enrich modern living.
ROCKWOOL Group is a focused industrial company with leading positions in insulation, acoustic ceilings and horticultural growing media based on proprietary stone wool technology. We harness the properties that nature has given us to create products for quality living.
Our products touch most aspects of everyday life. We offer carefully designed, innovative sustainable solutions for your comfort, safety and for the benefit of the environment.
ROCKWOOL Group's business portfolio consists of:
* ROCKWOOL® insulation solutions for buildings.
* ROCKWOOL® technical insulation solutions to both industry, marine and offshore.
* ROCKWOOL® core solutions tailor made stone wool products to be integrated into finished systems.
* Rockfon® acoustic ceilings and wall solutions.
* Rockpanel® cladding material.
* Grodan® growing media solutions for plants.
* Lapinus® solutions for applications such as friction, water management, tracks, coatings, gaskets.
At ROCKWOOL Group, we are committed to enriching the lives of everyone who experiences our product solutions. Our expertise is perfectly suited to tackle many of today’s biggest sustainability and development challenges, from energy consumption and noise pollution to fire resilience, water scarcity and flooding. Our range of products reflects the diversity of the world’s needs, supporting our stakeholders in reducing their own carbon footprint along the way.
Stone wool is a versatile material and forms the basis of all our businesses. With around 12,200 colleagues in 40 countries, we are the world leader in stone wool solutions, from building insulation to acoustic ceilings, external cladding systems to horticultural solutions, engineered fibres for industrial use to insulation for the process industry and marine & offshore.
