State Street

Operational Specialist - Team Lead

State Street  •  Bengaluru, IN (Onsite)  •  4 days ago
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Job Description

Experience (Yrs.)

6 to 8

The Team lead will serve as the SME for onboarding SSGA clients on the billing application, addressing any setup issues and implementing appropriate process controls. The role requires to interpret contracts and communicate effectively with relationship managers

Primary Job Duties and Responsibilities

  • Handle onboarding activities, including interpreting IMA agreements and fee schedules, and addressing complex setups while ensuring zero quality issues.
  • Develop a thorough understanding of the end-to-end Revenue Management Cycle, including client account setup, account maintenance, monthly accruals, true-ups, client invoicing, and accounts receivable. Take ownership of all activities and tasks within the group.
  • Enhance team productivity by implementing strategic solutions and guiding the team toward achieving organizational goals and objectives.
  • Monitor client and stakeholder concerns and ensure timely resolution.
  • Demonstrate strong reading and analytical skills, with the ability to review Investment Management Agreements, rebate letters, and accurately interpret fee schedules.

Minimum Job Specifications

  • Strong domain knowledge of the Asset Management industry, with operational experience in accounting, onboarding, invoicing, or other finance functions.
  • Hands-on experience in client onboarding, including exposure to IMA agreements and fee schedules.
  • Working knowledge of accounting principles, particularly revenue recognition (added advantage).
  • Excellent teamwork and collaboration skills, with a strong client focus and commitment to business delivery. Proficient in written and verbal communication.
  • Ability to prioritize multiple responsibilities and meet both internal and external deadlines effectively.
  • Bachelor’s degree of commerce (or equivalent qualification)

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

State Street

About State Street

At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making.

With over 200 years of global financial leadership, we equip institutional investors through a comprehensive suite of capabilities:

Investment Services: Integrated front-to-back solutions across custody, accounting, and operations.

Investment Management: Index and active strategies from one of the world’s largest asset managers.

Markets: Multi-asset trading, FX solutions, and data-driven research to enhance portfolio value.

Who We Are

• 50,000+ employees worldwide

• Active in 100+ markets

• #1 in ETF servicing

What You’ll Find Here

• Executive perspectives and thought leadership

• Timely market commentary and macro insights

• Our views on investment operations, ETFs, private markets, and digital finance

• Stories reflecting our culture, values and commitment to diversity and inclusion

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Boston, Massachusetts
Year Founded
1792
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