Job Description

• Oversee the firm wide issue, action and operational risk event identification, escalation, and tracking process for specific business lines. Work with control groups to ensure analysis of issues, actions and events identified, escalated, and documented within the GRC system.
• Lead and perform operational risk assessments for bank departments, including risk evaluation, documentation, and reporting of findings, trends, and recommendations to Executive Management.
• Partner with department managers to identify operational risks, develop and refine key risk indicators (KRIs), and support ongoing risk monitoring and mitigation activities.
• Assist Risk Management on significant risk related projects, initiatives and special risk assessments that impact the risk profile of the bank.
• Prepare and produce quarterly Board level operational risk reports, including benchmarking the bank's performance against peer institutions.
• Stay current on regulatory requirements, industry best practices, and emerging risks by participating in relevant professional associations, conferences, and internal and external training programs; maintain required certifications as applicable.

• Comprehensive knowledge of the functions of bank departments and of the banking industry.
• Demonstrated operational skills.
• Ability to effectively respond to shifting priorities and assignments.
• Proficient PC skills for Microsoft Office -- Word, Excel and Outlook. Some knowledge of Access.
• Excellent verbal and written communication skills. Ability to use communication skills to effectively manage correspondence with all levels of bank staff, senior and executive management and representatives of outside organizations.
• Developed analytical skills. Basic mathematical skills.
• Ability to read, analyze and interpret complex documents.
• Well organized and detail oriented.
• Ability to meet deadlines and expectations with little or no supervision.

• Bachelors Degree in finance, business administration, risk management, or a related field.
• Minimum of 5 years of experience in operational risk management or a related area within a financial services environment.
• Strong understanding of risk management frameworks, regulatory requirements, and industry best practices.