Job Description

Role: ​ Operational ResilienceChange Specialist–ResilienceByDesign (12 month FTC)

Location: London

Contract Type: Contract

Work Pattern: Full Time and Hybrid

About The Job

We are looking for an experiencedResilienceChangespecialisttoaugment our 'ResilienceByDesign' function whichmanagesthe deliveryand embeddingofresilience within our changeframework You will ensure our compliance with regulatory requirementsandmature our resilience positionwithin major change projects

As an insurance firm we simplywon’tbe able to function effectively without operational resilience capabilities. The team ensure we understand,respondand proactively strengthen our ability to withstand severe disruptions as well as mitigating critical risk factors. This role will be focussed on embedding ourexistingresilience frameworkinspecific major change projects, working collaboratively with stakeholders and partners

Your colleagues within theResilienceteam each have a slightly different primary focus, with the same strategic goals. We are a collaborative and inclusive team who will raise up other team members andassistthem with key deliverables withinCyber, RegulatoryandResponseand ResilienceByDesign

Whatyou’llspend your time doing:

Here’sa snapshot of some of the key parts of the job You will be part of theteam responsible formaturing,embeddingand managing the framework,toolsand methodologies in line with market practices, regulatory and business requirements:

• Work closely withstakeholders toensurechange initiativesacross MS Amlinare resilient by design, including the identification of resilience benefitsEnsureallresiliencedocumentationandapprovals are in place, withresilience andBC arrangementsforall stages oftheproject lifecycleidentified,documentedand tested.

• Reviewthe impact of change on regulatoryOp ResthroughIBSimpact assessmentsSupport with relevant updatesto Op Res artefactse.gmapping.

• Maintain the Op Res policy and embedtheOperational Resilience framework, standards and practices, developing communications and training to support adoption,awarenessand maturity within the business

• Develop strong stakeholder relationships and support them in ensuring we collectively adhere to regulatory requirements, this includes SMF24, Executive Management, Important Business Service(IBS)Owners, Critical Resource Owners and their teams, as well as business functions in Lines 1, 2 and 3, our service partners, market and regulatory bodies

• Prepare MIanddraftpapersforinternal reportingrequirements e.g.ExecCommittees and Project Steering Committees

• Work closely withother team members tofacilitateOp Resscenario testingacrossthechangeinitiativese.g. Go live testing Ensure this is built intoprojectroadmapsIdentifyand deliver on synergies with other testing and risk assessment processesacross change where possible.

• Identifyand escalate any newresiliencevulnerabilitiesor enhancementsand prioritiseremediationactivities

• Maintainthelessons learned log, working with stakeholders across the businessto ensure enhancements areremediated and closed

• Act as an internal subject matter expert and consultant to our business stakeholders

• Supportproactive horizon scanning toidentifyemerging regulatory developments and monitorindustry trends, including peer activities and best practices, to inform strategic decision-making and ensure compliance readiness

This positionreports into the Head of Operational& CyberResilience.Ithas no direct reports but as part of the MSAmlinOperations function will work closelywiththe SMF24,Business Change,IBS and Resource Owners, other senior stakeholders and with counterparts across Operations, Line 2, Line 3 and Service Providers to monitor and resolve issues and align capabilities with resilience monitoring, management, remediation.

You’regoing to enjoy this job if you also…

• Flourish in dynamic environments where you can shape solutions and influence outcomes

• Have a passion for personal and professional development for yourself and your colleagues

• Like working in an environment of accountability, constructivechallengeand continual improvement

• Enjoy advocating, creating buy-in and engagement across a range of views and stakeholders

• Have a good eye for detail

• Can convey complex messages and concepts simply, with focus on the core issues and recommendations

• Enjoy translating regulatory or business requirements into pragmatic frameworks,processesand governance structures

• Are a good problem solver and influencer

• Can work withcomplex datato extract themes and priorities

Whatyou’llneed:

For thisparticular rolethere are some important qualifications and experience we need you to have. These include:

• Relevant experience within Financial Services, Insurance would be advantageous.

• Detailed knowledge of the Operational Resilience Policy Statements

• Demonstrable experience indelivering resilience withinChangeusing a structuredmethodology

• Experience in delivering regulatoryrequirements

• Goodinterpersonal, stakeholder and communication skills

• Adept at building dynamic solutions and tools, from requirements through to embedding

• Ability to construct succinct reports for senior managers while also tracking improvements in more detailed plans and processes

We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!

What Can You Expect From Us?

As well as a competitive base salary and performance related discretionary bonus, here is a link to our employee benefits - Benefits of working at MS Amlin | MS Amlin

Hybrid Working

At MS Amlin we operate a hybrid working model to empower our people with flexibility to blend where they work. We value collaboration and believe that we work better together, our teams typically do 3 days a week in the office.

About MS Amlin

MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd’s of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.

DE&I at MS Amlin

We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals.

MS Amlin is proud to be one of the founding partners of Lloyd’s Inclusive Futures programme which aims to get more Black and ethnically diverse people into the insurance industry - supporting them all the way from the classroom to the boardroom. Visit this link ( Inclusive Futures Impact Report) to find out more about the programme and its aims and achievements so far.

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