Our teams are putting the world's retailers online using cloud technology, robotics, AI and automation. Through the Ocado Smart Platform (OSP), we provide innovative technology and operational services to partners globally, supporting highly automated fulfilment centres and world-class online grocery operations.
As our operations evolve, we are continuously investing in our resilience capability to protect our global services, colleagues and retail partners. This is an exciting opportunity to play a key role in steering and strengthening the operational resilience framework that underpins our business-critical international operations.
We are looking for an Operational Resilience Analyst to join our Operational Services team.
In this role, you will directly support our global Operations teams and drive the continuous improvement of our resilience programme. You will work alongside the Operational Resilience Director, providing Business Continuity (BC) subject matter expertise, consultation and practical guidance to our UK and international operational teams.
You will help formulate and advance our resilience framework - utilising AI tools where appropriate - to ensure we maintain an effective, state-of-the-art response to major incidents and potential operational disruptions.
This role is UK-based with travel to our UK Fulfillment Centres (CFCs), as well as occasional international travel to support our global operational locations.
You are a driven, organised and confident professional who thrives when managing multiple priorities - whether working independently or as part of a team. You remain calm under pressure, possess meticulous attention to detail and excel at translating complex operational data into actionable resilience strategies.
Our employee benefits are designed with our people in mind because we know they are at the heart of everything we do.
Alongside challenging work and clear opportunities for professional growth, we offer:
If you're looking for an opportunity to shape a business-critical resilience programme and make a real impact across a global operation, we'd love to hear from you.
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We’re Ocado Group - a global, technology business redefining ecommerce, fulfilment and logistics in online grocery and distribution industries. Our cutting-edge, proprietary technology enables our partners and customers to win in their markets, develop a competitive advantage and offer an unparalleled customer proposition.
Our mission is simple — to change the way the world shops for good.
Our heritage as the UK’s largest pure-play online grocer through Ocado Retail LTD (a 50:50 joint venture with M&S), and expertise in high-performing logistics and fulfilment through Ocado Logistics, has equipped us with technology innovation, expertise and operational know-how to build and innovate the Ocado Smart Platform (OSP). OSP is the world’s leading ecommerce, fulfilment and logistics platform designed for the unique demands of online grocery and trusted by leading online grocery retailers worldwide.
Now, with Ocado Intelligent Automation (OIA), our unparalleled experience and proven automated retrieval and storage technology is helping businesses outside of online grocery future-proof their fulfilment operations.
