Operational Regulatory Response Lead

Salary:Circa £ 41,000
Location:Flexible within the Anglian Water region
Contract:Permanent
Working Hours:Full-time, 37 hours per week (flexible working opportunities available)

Make every drop of your potential count

At Anglian Water, we invest in our people. As a valued employee, you'll benefit from:

• Private healthcare

• Generous double-match pension scheme – contribute 7% and we'll contribute 14%, giving a total contribution of 21%

• 24/7 Virtual GP service for you and your household

• 26 days annual leave, rising with service, plus the option to buy additional leave

• Life assurance of up to 8x salary

• Personal accident cover of up to 5x salary

• Excellent family-friendly policies, including:

• 26 weeks' full pay for maternity/adoption leave

• 4 weeks' paid paternity/partner leave

• Shared parental pay opportunities

• Annual bonus scheme

• Flexible benefits and a supportive working culture designed to promote wellbeing and work-life balance

About the role

Reporting to the Operational Regulatory Response Manager, the Operational Regulatory Response Lead plays a key role in coordinating pollutionand compliance-related regulatory responsestoSection 108 and Reg 61 requests from theEnvironment Agency.

The Operational Regulatory Response Lead is crucial in building confidence and trust with the Environment Agency and enabling them to carry out their duties.This role requires a proactive, organisedand detail-focused individual with a strong understanding of environmental regulation and operational processes.

You'll work closely withadministrative,operationaland legalteams to coordinate responses to Environment Agency (EA)within expected deadlines.You will ensure thatresponsesappropriately address theaskand areaccurate, credible andconsistent, following set governance procedures.

The OperationalRegulatoryResponseLeadwill trackpatterns,trendsand changesin volumeinrequests from the EnvironmentAgency andescalateanyemergingrisks,opportunities or resource needsto ensure thatresponse standards canbe maintained.

What will you be doing?

• S108’s and R61’s response coordination

• Settingresponsegroups up forsuccess with clearcommunication on requirements and deadlines

• Working across the business to gather and coordinate requested information

• Sense checkingsupplied information alongside subject matter experts

• Taking arisk based approach toescalation

• Creatingconsistencyacross responseswithtemplates and standardworking practices

• Continuousimprovement of processesbased onfeedback

• Benchmarking and identification of best practice with other water companies

Datatrackingandtrendanalysis

• Structured captureofkey informationdataonrequests

• Analysisoftrends, patterns andvolumes

• Corporate reportingand communication ofregulatory risk

Building trust withour regulatorsand stakeholders

• Communicating ahead of timewhere an extensionis required or clarification is needed

• Providingclear,well-structuredand consistent responses

• Adhering toagreeddeadlines

• Building credibility andtrustthrough transparency

What does it take to be successful?

We're looking for someone who can build strong stakeholder relationships while managing multiple priorities in a fast-paced environment.

• Experience working within environmental regulation or operational compliance

• Experience of working to standards, governance processes, and quality assurance frameworks

• Knowledge of Environment Agency processes, including S108andR61requests

• Experience producing high-quality written reports, responses, and communications

• Experience working collaboratively across operational and corporate teams

• Excellent communication and interpersonal skills

• Ability to engage and collaborate effectively with stakeholders at all levels

• Strong influencing skills and ability to drive alignment towards common goals

• Comfortable working in ambiguous situations while maintaining focus on key priorities

• Strong organisational skills with the ability to manage multiple deadlines

• Collaborative and proactive approach to problem-solving

Inclusion at Anglian Water

At Anglian Water, we're committed to creating a workplace where everyone feels they belong. We're proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we're a Disability Confident employer.

We welcome applications from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

Closing Date:21stJune 2026
Interview Date:Week commencing 29thJune 2026

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